Shift Manager

Arby's, Inc.; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player in the Food/Hospitality sector is seeking a dedicated Shift Manager to lead a dynamic team. This exciting role focuses on delivering exceptional customer service and operational excellence. As a Shift Manager, you will oversee daily operations, train team members, and implement strategies to drive sales. The company offers a robust benefits package and opportunities for career development. If you thrive in a fast-paced environment and are passionate about service excellence, this is the perfect opportunity for you.

Benefits

Health Savings Account (HSA)

Short & Long Term Disability

Life Insurance

Legal Plan

Pet Insurance

Employee Assistance Program (EAP)

401(K) Plan + Company Match

Paid Time Off

Tuition Reimbursement

Qualifications

• 2+ years of supervisory experience in the Food/Hospitality industry.
• Ability to lead teams and deliver exceptional customer service.

Responsibilities

• Oversee food preparation, customer service, and cleanliness.
• Train team members to ensure exceptional service delivery.
• Monitor inventory levels to improve efficiency and reduce waste.

Skills

Customer Service

Team Leadership

Communication Skills

Organizational Skills

Time Management

Education

High School Diploma

Job description

Flynn Arby’s joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today we are the largest Arby’s franchisee in the world and continue to grow by building new stores and acquiring other franchise operators.

We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee’s, Arby’s, Panera Bread, Pizza Hut, Taco Bell, Wendy’s, and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values: Care Genuinely for People, Play like a Champion, and Win as One.

Are you ready to advance your career? Flynn Arby's is seeking a Shift Manager to join our outstanding team. As a leader in the Food/Hospitality industry, Flynn Arby's is renowned for its exceptional service and impeccable execution. We are searching for a skilled professional who is driven, thorough, and dedicated to providing exceptional customer experiences. If you thrive in a dynamic setting and want to make a substantial difference, this opportunity is perfect for you!

Responsibilities:

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness.
• Train and develop team members to ensure they consistently deliver exceptional service.
• Strictly adhere to all company policies and procedures to maintain a high standard of quality.
• Successfully implement strategies to drive sales and achieve financial targets.
• Monitor and maintain inventory levels to reduce waste and improve efficiency.
• Collaborate with other Shift Managers and the management team to continuously improve processes and procedures.

Requirements:

• Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced and high-pressure environment.
• Flexible availability, including evenings, weekends, and holidays.

This position offers a robust benefits package, including Health Savings Account (HSA), Short & Long Term Disability, Life Insurance, Legal Plan, Pet Insurance, Employee Assistance Program (EAP), 401(K) Plan + Company Match, Paid Time Off, paid sick leave, Employee Resource Group(s), Tuition Reimbursement program through Colorado Technical University, and much more! (Full Time / Part-Time must work at least 30 hours a week).

Shift Manager Compensation Range: $19 - $19.50 / hour, depending on location. There is no fixed deadline to apply for this position.

Paid Time Off: You will begin accruing PTO after six months of continuous employment, at a rate of .039 per hour worked, capped at 100 hours.

You will have the resources you need to develop your career and leadership skills.

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!