Shift Manager

Arby's, Inc.; Rideau Lakes; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player seeks a dedicated Shift Manager to oversee restaurant operations and ensure exceptional guest satisfaction. In this pivotal role, you will lead a team, implement operational controls, and drive performance in service and financial results. This dynamic position offers the chance to develop your leadership skills while working in a fast-paced environment. If you are passionate about delivering high-quality service and thrive in a goal-oriented setting, this opportunity is perfect for you. Join a company that values integrity and customer satisfaction, and make a difference in the lives of your guests and team members.

Benefits

Bonus Program

Health Insurance

Health Savings Account

PTO

Employee Rewards & Recognition Program

Qualifications

• Must have a reliable vehicle and valid driver’s license.
• Ability to work in warm and cold temperatures and stand for 8-10 hours.

Responsibilities

• Oversee restaurant operations and direct team members during shifts.
• Ensure outstanding service and guest satisfaction.

Skills

Leadership

Customer Service

P&L Management

Operations Management

Emotional Resilience

Coaching and Developing Others

Education

ServSafe Certification

Tools

AES Systems

Job description

COMPANY OVERVIEW: Based in Northern Indiana, AES Restaurant Group, LLC is a proud franchisee of Arby’s operating restaurants across 188 locations in 16 states. We’re guided by our values: The letters AES stand for more than just our name. They stand for what we truly believe – our “Attitude Equals Success”. As with any goal we set, our Attitude about achieving those goals can Equal our Success.

We Offer

• Bonus Program
• Full Time & Part Time Shifts
• Health Insurance
• Health Savings Account
• PTO
• Employee Rewards & Recognition Program!

What will you do?

As a Shift Manager, you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and directing team members during assigned shifts. You will have full accountability for restaurant operations during shifts when management is not present.

Top 5 Job Responsibilities

1. Ensure team members provide outstanding service to satisfy guests.
2. Assist management with training and coaching team members.
3. Utilize AES systems to run a great restaurant on all shifts.
4. Implement restaurant controls, especially cash and inventory.
5. Set and meet restaurant goals for service, operations, and financial results.

AES is very goal-oriented. As the Shift Manager, you will work with the General and Assistant Manager to achieve high performance in areas such as:

• Restaurant Operations
• Guest Satisfaction
• Customer Service
• Speed of Service
• Quality Control
• Workplace Safety
• Utilizing all systems and tools, including the Systems Board and RTI Task Lists.
• Following all government regulations, employment law, food safety, and operations policies, and implementing all accounting controls.

Whether you’re looking for a change in your career or taking the first step, AES is a goal-oriented company where you can develop your skills. We look forward to hearing from you!

If you’re an ideal candidate, you excel in these areas:

• Treating others with respect and communicating effectively.
• Coaching and developing others.
• Emotional resilience and patience.
• Leadership.
• Working in a fast-paced environment and thinking on your feet.
• Holding yourself to high standards of integrity and customer satisfaction.
• P&L Management.
• Operations Management.
• Restaurant Management.
• Managing food cost & labor cost.

At AES, our vision is to be our guests’ favorite fast food destination.

Requirements

• Must have a reliable vehicle and valid driver’s license.
• Must be ServSafe certified or capable of obtaining certification.
• Ability to work in warm and cold temperatures.
• Ability to stand for 8-10 hours.
• Ability to lift up to 50lbs.
• Ability to climb ladders for general maintenance.
• Ability to perform the following motions: bending, squatting, twisting, pulling, reaching.

EEO Statement

AES is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, alienage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information/characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws.

ADAA

AES will endeavor to make a reasonable accommodation/modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state, and local law.

E-Verify

AES participates in E-Verify.

Employer: AES Restaurants