Shift Manager

Arby's, Inc.; Drummond-North Elmsley; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Shift Manager to join their dynamic team. This role is perfect for individuals who thrive in fast-paced environments and are committed to delivering exceptional customer experiences. The Shift Manager will oversee operational tasks, train team members, and implement strategies to drive sales. With a focus on quality and service, this position offers a fantastic opportunity to advance your career while contributing to a renowned brand's success. Join a team that values genuine care for people and a collaborative spirit, and make a significant impact in the hospitality industry.

Benefits

Health Savings Account (HSA)

Short & Long Term Disability

Life Insurance

Legal Plan

Pet Insurance

Employee Assistance Program (EAP)

401(K) Plan + Company Match

Paid Time Off

Tuition Reimbursement

Qualifications

• Minimum 2 years in a supervisory role within Food/Hospitality.
• Proven ability to lead a team and deliver exceptional service.

Responsibilities

• Oversee operational tasks, including food prep and customer service.
• Train team members to ensure exceptional service delivery.

Skills

Team Leadership

Customer Service

Communication Skills

Organizational Skills

Time Management

Job description

Flynn Arby’s joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today we are the largest Arby’s franchisee in the world and continue to grow by building new stores and acquiring other franchise operators.

We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee’s, Arby’s, Panera Bread, Pizza Hut, Taco Bell, Wendy’s, and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values: Care Genuinely for People, Play like a Champion, and Win as One.

Are you ready to advance your career? Flynn Arby's is seeking a Shift Manager to join our outstanding team. As a leader in the Food/Hospitality industry, Flynn Arby's is renowned for its exceptional service and impeccable execution. We are searching for a skilled professional who is driven, thorough, and dedicated to providing exceptional customer experiences. If you thrive in a dynamic setting and want to make a substantial difference, this opportunity is perfect for you!

Responsibilities:

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness.
• Train and develop team members to ensure they consistently deliver exceptional service.
• Strictly adhere to all company policies and procedures to maintain a high standard of quality.
• Successfully implement strategies to drive sales and achieve financial targets.
• Monitor and maintain inventory levels to reduce waste and improve efficiency.
• Collaborate with other Shift Managers and the management team to continuously improve processes and procedures.

Requirements:

• Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced and high-pressure environment.
• Flexible availability, including evenings, weekends, and holidays.

This position offers a robust benefits package, including Health Savings Account (HSA), Short & Long Term Disability, Life Insurance, Legal Plan, Pet Insurance, Employee Assistance Program (EAP), 401(K) Plan + Company Match, Paid Time Off, Employee Resource Group(s), Tuition Reimbursement program through Colorado Technical University, and much more! (Full Time / Part-Time must work at least 30 hours a week)

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!