SHIFT LEADER - ORFUS OUTLET

Kitchen Stuff Plus Inc.; Toronto; On-site; CAD 22,000 - 32,000; Part time

Benefits offered by this job

Staff discount

Flexible schedule

Training & development

Fast-paced culture

Job summary

Kitchen Stuff Plus Inc. in the GTA is seeking a part-time contract shift leader to supervise daily sales floor operations, mentor associates, and ensure merchandise presentation, safety, and smooth shipping/receiving.

You’ll provide exceptional customer service, drive sales, and uphold store procedures while coordinating with the Store Manager. Availability includes evenings and weekends; physical duties include lifting up to 40lbs and standing for long periods.

Qualifications

• Leadership skills and ability to make decisions under pressure.
• Strong problem-solving aptitude.
• Computer skills; ability to learn technological systems with ease.

Responsibilities

• Supervise and direct sales floor operations in customer service, merchandising, housekeeping, shipping/receiving and health and safety.
• Manage and delegate tasks to Associates and support productivity to hit service and sales goals.
• Mentor and guide Associates to ensure proper training and performance.
• Provide exceptional customer service while achieving sales and conversion targets.
• Investigate, resolve and escalate customer matters as appropriate.
• Maintain knowledge of product selection, location, features and promotions.
• Ensure accuracy in transactions, inventory and store procedures.
• Supervise and direct shipping and receiving operations.
• Perform other directives as assigned.

Skills

Leadership

Problem solving

Computer skills

Job description

great stuff! great prices! great people!

PART TIME CONTRACT SHIFT LEADER

great reasons!

At Kitchen Stuff Plus we know our success starts with the right people! We are an award-winning Canadian retailer of modern, unique, and affordable home solutions voted one of the GTA's best places to shop again and again for our great staff and helpful customer service. We are proud of, and invest in, our great people. Join our team, explore, and discover all the great stuff we have to offer.

great company!

Kitchen Stuff Plus started our business in 1987 with the belief that customers deserve a value-added shopping experience that exceeds their expectations – every time they visit our stores. And we've achieved that by providing incredible savings, superior selection, and exceptional service that few can match. In return, we're proud to have loyal and enthusiastic customers who keep coming back and we love welcoming new people to our in-store and online experience. We're full of ideas to inspire you!

great position!

Location: Retail Store, GTA

Reports to: Store Manager, Assistant Manager

Supervises: Sales Associate

Stuff you’ll do

• Supervise and direct sales floor operations in the areas of customer service, merchandising, housekeeping standards, shipping and receiving and health and safety
• Manage and delegate tasks to Associates and provide support to drive productivity and achieve service and sales goals
• Mentor and guide Associates to ensure they are well trained and capable of performing assigned tasks and providing service
• Provide exceptional and responsive customer service while achieving sales and conversion goals
• Evaluate and continuously improve the quality of service; investigate, resolve and **escalate** customer matters as appropriate
• Maintain knowledge of product selection, location, features and benefits, and in-store promotions and marketing initiatives
• Ensure accuracy in all transactions, inventory and store procedures
• Supervise and direct shipping and receiving operations
• Perform other directives as assigned

Stuff we need from you:

• Computer skills; ability to learn technological systems with ease
• Leadership skills and ability to make decisions under pressure
• Strong problem-solving aptitude

• Availability must include extended days, evenings and weekends
• Work additional shifts during peak holiday season
• Flexibility to transfer to other store locations as needed
• Lift up to 40lbs
• Ladder use to 10 feet
• Stand/walk for 8 hours

Stuff for you:

• Fast-paced, dynamic, engaging work culture.
• Generous staff discount.

• Flexible work schedule.
• Ongoing training and development

Hourly Pay: $19.60

KSP may use artificial intelligence (AI) technology in sourcing candidates for some positions, however, it is not being used for screening, assessing or selecting candidates.

Stuff that matters to us:

Our Differences are what make us great!

Kitchen Stuff Plus encourages, supports, and celebrates a diverse and inclusive environment for all. We value each employee’s uniqueness, which reflects the communities and customers we serve.

Kitchen Stuff Plus is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, or any other status protected by the Human Rights Code. Our recruitment program includes an accommodation process for employees with disabilities. If you require a specific accommodation, please contact us and we will work together to meet your needs.