Shift Leader

Red Robin; Maple Ridge; On-site; CAD 24,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Discounted meals

Leadership training

Career growth opportunities

Job summary

Red Robin Maple Ridge is seeking a Shift Leader to help lead the restaurant team at 22701 Lougheed Hwy, Maple Ridge, BC. This hands-on leadership role supports great guest experiences and keeps operations running smoothly.

Role offers a path to management with leadership training and development, plus opportunities to advance toward Assistant Manager and other leadership positions. Base wage is $21.00/hour with additional tip-out.

Qualifications

• Experience in a restaurant, hospitality, or similar customer-focused environment.
• Ability to take responsibility and help lead a team.
• Clear communication and teamwork across diverse personalities.
• Organized under multiple priorities and fast-paced conditions.

Responsibilities

• Lead opening and closing shifts and support busy periods.
• Coach and support team members to maintain service standards.
• Ensure food quality, hospitality, cleanliness and safety procedures.
• Communicate staffing and guest concerns to managers.
• Create a positive, respectful team environment.

Skills

Leadership

Team coordination

Guest service

Communication

Multi-tasking

Problem solving

Job description

$21.00/hour + tip-out | Full-Time & Part-Time | Leadership Opportunity

Red Robin Maple Ridge is hiring Shift Leaders to help lead our restaurant team at 22701 Lougheed Hwy, Maple Ridge, B.C.

This is a hands‑on leadership role for someone who enjoys working alongside the team, solving problems, supporting great guest experiences, and helping keep restaurant operations running smoothly.

Whether you already have leadership experience or you’re a strong restaurant team member who is ready to take the next step, this can be a great opportunity to build your leadership skills and develop toward restaurant management.

$21.00/hour base wage

Additional tip-out

Full-time and part-time positions available

Flexible day, evening, and weekend scheduling

Discounted meals for team members and immediate family

Health benefits available for eligible full‑time team members

Leadership training and development

Opportunities to develop toward Assistant Manager and other restaurant leadership roles

What You’ll Do

As a Shift Leader, you’ll work alongside the restaurant team while helping lead the shift and maintain strong operational standards.

Your responsibilities will include:

• Helping lead opening, closing, and busy restaurant shifts
• Supporting Servers, Hosts, kitchen team members, and other restaurant positions
• Keeping restaurant service and operations organized throughout the shift
• Coaching and supporting team members in the moment
• Helping set priorities and keeping the team focused during busy periods
• Responding to guest concerns and helping find quick, professional solutions
• Supporting food quality, hospitality, cleanliness, and restaurant standards
• Helping ensure food‑safety and workplace‑safety procedures are followed
• Communicating with restaurant managers about staffing, guest concerns, and operational needs
• Leading by example and helping create a positive, respectful team environment

Who We’re Looking For

We’re looking for someone who:

• Has experience working in a restaurant, hospitality, or similar customer‑focused environment
• Is comfortable taking responsibility and helping lead a team
• Communicates clearly and works well with different personalities
• Can stay organized while managing multiple priorities
• Remains calm and makes good decisions during busy shifts
• Is dependable, accountable, and willing to lead by example
• Enjoys coaching and supporting other team members
• Takes pride in great guest service and restaurant execution
• Is available for a combination of day, evening, weekend, and holiday shifts

Previous experience as a Shift Leader, Shift Supervisor, Lead Server, Lead Cook, Supervisor, or similar leadership position is an asset.

We’re also interested in experienced restaurant team members who have demonstrated strong performance and are ready to take their first formal leadership step.

Depending on your experience, availability, and restaurant needs, there may also be opportunities to work as a server/bartender in addition to your Shift Leader shifts.

This can be a great fit for someone who wants to continue working directly with guests or the kitchen team while developing their restaurant leadership experience.

Develop Your Leadership Career

A Shift Leader role is an opportunity to learn more about the overall operation of a restaurant while developing practical leadership experience.

You’ll build skills in:

• Coaching and developing team members
• Guest recovery and problem‑solving
• Restaurant organization and communication
• Food quality and service execution
• Operational and safety standards
• Team leadership and accountability

Strong Shift Leaders who demonstrate consistent performance, leadership, and operational ability may have opportunities to develop toward Assistant Manager and other restaurant management positions as opportunities become available.

Location: Red Robin Maple Ridge, 22701 Lougheed Hwy, Maple Ridge, B.C.V2X 8K2

Job Types: Full-time and Part-time

Base Wage:$21.00/hour

Additional Compensation: Tip‑out

Schedule: Days, evenings, weekends, and holidays based on restaurant needs

Join Our Team

If you’re an experienced restaurant team member who is ready for more responsibility—or an existing leader looking for an opportunity to continue developing—we’d love to hear from you.

Proud to be locally owned and operated.

Each franchisee is independently owned and operated and is solely responsible for all employment decisions regarding its employees. In addition, all job postings for franchised restaurants are the sole responsibility of the franchisee operating that restaurant, and each franchisee is solely responsible for the application process associated with its job postings. Red Robin is an Equal Opportunity Employer.