Shelter Resource Worker — 24/7 Support Champion

Lookout Housing + Health Society; New Westminster; On-site; CAD 41,000 - 43,000; Part time

Job summary

Lookout Housing and Health Society in New Westminster is seeking a Shelter Resource Worker for the Russell Residence. You will provide intake, orientations and support for guests entering the 24/7 emergency shelter, connecting with public service agencies as needed, ensuring a safe, respectful environment.

The role requires respirator fit testing, adherence to Health & Safety standards under COR, and a two-weekly rotating schedule.

Qualifications

• Related Certificate; or minimum Grade 12 education, plus two (2) years of recent related experience; or equivalent combination of education, training, and experience
• Familiarity with community resources; such as addiction, mental health, income assistance and harm reduction
• Must have current Occupational First Aid Level 1 Certificate
• Crisis Intervention Skills (CPI), Naloxone and Trauma Informed Practice training is an asset
• Ability to work independently or in a team setting
• Strong ability to manage stress and organize workload
• Excellent communication, writing, documentation, and organizational skills
• Understands and maintains clientele/worker boundaries
• Ability to work with disadvantaged and challenging adults in a diverse environment
• Strong physical and mental ability to perform work tasks and operate job related equipment
• A minimum of two (2) years of sobriety if you have had concerns related to alcohol and/or drug use
• Criminal Record Clearance – Vulnerable Sector required

Responsibilities

• Provide support, supervision, and assistance to homeless adults who may be facing multiple barriers
• Accept referrals, and identify and share information with a variety of Lookout’s external resources
• Refer guests to a variety of community services
• Interview and provide basic necessities; ensuring a safe and supportive environment for all
• Complete required records and maintain statistical data
• Support others in the shelter who are in need of assistance
• Provide assistance for new staff
• Job duties are complex and may have a few disagreeable factor
• Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted
• Responsible for complying with and contributing to all aspects of health and safety program

Education

Grade 12 education and related experience

Job description

Lookout Housing and Health Society in New Westminster is seeking a Shelter Resource Worker for the Russell Residence. You will provide intake, orientations and support for guests entering the 24/7 emergency shelter, connecting with public service agencies as needed, ensuring a safe, respectful environment.

The role requires respirator fit testing, adherence to Health & Safety standards under COR, and a two-weekly rotating schedule.