Settlement Case Manager – Newcomer Services (Evenings/Weekends)

YMCA of Greater Vancouver; Vancouver; On-site; CAD 56,000 - 68,000; Full time

Benefits offered by this job

Competitive vacation & sick time

Free YMCA Gym Membership + Y@Home

Extended Medical & Dental Benefits

Training & Professional Development

Employee assistance program

Reduced childcare rates

Community impact as a charity

Job summary

YMCA BC is seeking a Settlement Case Manager to support the Newcomer Services programs across the Lower Mainland and Fraser Valley. The role involves one-on-one assessments, group workshops, and delivering a range of settlement supports to Temporary Foreign Workers and newcomers, including language development and employment readiness.

You will coordinate programs, maintain records, and work occasional evenings/weekends, with travel across multiple locations.

Qualifications

• Minimum of 2 years of relevant work experience, preferably in immigrant services.
• TESL/TESOL certificate recognized by TESL Canada.
• Post-secondary degree in related discipline or equivalent combination of education and experience.
• Excellent coordination, communication, organizational skills, and event planning experience.
• Successful candidate will provide 3 references and a Criminal Record check.

Responsibilities

• Conduct comprehensive intake and assessment to identify settlement needs and goals.
• Develop personalized service plans aligned with policies and funder requirements.
• Complete case notes, maintain confidential data, and ensure quality audit measures.

Skills

Spanish

Education

TESL/TESOL certificate (TESL Canada)

Post-secondary degree

First Aid & CPR-C

Food Safe Certificate

Tools

Salesforce

Canva

Microsoft Office 365

Zoom

Job description

YMCA BC is seeking a Settlement Case Manager to support the Newcomer Services programs across the Lower Mainland and Fraser Valley. The role involves one-on-one assessments, group workshops, and delivering a range of settlement supports to Temporary Foreign Workers and newcomers, including language development and employment readiness.

You will coordinate programs, maintain records, and work occasional evenings/weekends, with travel across multiple locations.