ServiceNow Reporting & Analytics Engineer

TELUS Digital; Toronto; On-site; CAD 60,800 - 76,000; Full time

Benefits offered by this job

Healthcare benefits (Medical, Vision, Dental)

Retirement Savings Matching

Employee Assistance Program (EAP)

Job summary

A leading telecommunications provider in Toronto is seeking a ServiceNow Developer specializing in Reporting & Analytics. The successful candidate will develop and maintain reporting solutions while collaborating with various stakeholders. This role requires proven experience on the ServiceNow platform, particularly in Performance Analytics. The position offers competitive compensation and healthcare benefits, alongside an inclusive workplace culture.

Qualifications

• 3+ years of hands‑on development experience on the ServiceNow platform.
• Demonstrated expertise with ServiceNow Performance Analytics (PA).
• Strong proficiency in standard reporting and dashboarding.

Responsibilities

• Design, develop, and maintain reporting solutions and dashboards.
• Collaborate with stakeholders to gather requirements.
• Create custom visualizations and data models.

Skills

ServiceNow Performance Analytics expertise

JavaScript proficiency

Problem-solving skills

Understanding of CSDM

Education

3+ years of ServiceNow development experience

Tools

ServiceNow ITSM modules

Grafana

Elastic Stack

Job description

A leading telecommunications provider in Toronto is seeking a ServiceNow Developer specializing in Reporting & Analytics. The successful candidate will develop and maintain reporting solutions while collaborating with various stakeholders. This role requires proven experience on the ServiceNow platform, particularly in Performance Analytics. The position offers competitive compensation and healthcare benefits, alongside an inclusive workplace culture.