ServiceNow Lead/Architect

HCLTech; Vancouver; Remote; CAD 110,000 - 120,000; Full time

Job summary

An innovative firm is seeking a ServiceNow Lead/Architect to drive the evolution of their ServiceNow instance. In this role, you will implement best practices for platform integration, collaborate with cross-functional teams, and lead discussions on new features. With a focus on optimizing business automation and data management processes, you will ensure a seamless experience for users. This remote position offers a competitive salary and the chance to be at the forefront of technological advancements in IT services. If you're passionate about ServiceNow and eager to make a significant impact, this opportunity is perfect for you.

Qualifications

• 4-6 years of experience in ServiceNow application development.
• Strong hands-on coding skills and experience as a Technical Solutions Architect.

Responsibilities

• Implement ServiceNow platform and cross-platform integration solutions.
• Lead discussions on new ServiceNow features and enhancements.

Skills

ServiceNow Development

Technical Solutions Architecture

REST API Development

Integration Hub

App Engine Studio

Git

Business Rules

Client Scripts

Education

Bachelor's Degree in IT

ServiceNow Certified System Administrator

ServiceNow Certified Application Developer

Tools

ServiceNow

Git

Job description

ServiceNow Lead/Architect

2 days ago Be among the first 25 applicants

This range is provided by HCLTech. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$110,000.00/yr - CA$120,000.00/yr

This is remote position to work in PST hours.

Responsibilities:

• Implement ServiceNow platform and cross-platform integration solutions based on ServiceNow best practices while maintaining out of the box (OOTB) upgradeability.
• Partner cross functionally with other business application owners to ensure our business automation and data management processes are smooth and well connected.
• Serve as a lead subject matter expert and champion in driving the industry best practices for evolution of the company’s ServiceNow instance and integrated tools.
• Provide input into the IT Roadmap, including the ServiceNow rollout, implementation of new modules, and major upgrades.
• Lead discussions and investigations regarding new ServiceNow features and functionality, contribute to recommendations for process improvements and keep application users informed about system functionality and enhancements
• Lead ServiceNow platform upgrade, clone, and maintenance processes
• Responsible for designing and implementing enterprise IT projects in ServiceNow.

Duties include:

• gathering requirements from business users
• working with technical leads to transform and develop ServiceNow solutions.
• serve as a primary liaison between the business stakeholders and IT.
• Manage change process for all new changes on the platform.
• define and document user interfaces, support systems and data requirements.
• develop functional specifications and system design specifications.

Requirements:

• 4-6 years of experience developing ServiceNow applications as a Technical solutions Architect. Strong hands-on coding skills.
• Familiar with newer product features in ServiceNow including App Engine Studio, Git, App Engine Management Center, Integration Hub, and Flow Designer.
• Strong ServiceNow technical breadth and depth spanning various modules including Employee Center, Service Portal, Virtual Agent and Now Mobile.
• Expertise building custom spokes, data streams, business Rules, Client Scripts, Script Includes, UI Scripts, UI Pages, UI Macros, UI Policies, etc.
• Service Portal & API development including REST & MID Server integrations.
• Ability to develop and re-engineer existing processes and build appropriate ServiceNow workflows.

Qualifications:

• Bachelor's degree or higher required; Advance degree in IT related field or extensive experience in ServiceNow development and Implementation
• ServiceNow Certified System Administrator
• ServiceNow Certified Application Developer

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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