Service Worker I - Emergency

Alberta Health Services; Sherwood Park; On-site; CAD 31,000 - 34,000; Full time

Job summary

Alberta Health Services in Sherwood Park is seeking a Service Worker I for Strathcona Community Hospital's Emergency Department. You will transport patients and equipment, distribute supplies, and support linen handling across units, ensuring safe, courteous patient flow and timely task execution.

Responsibilities include assisting with lab specimens and charts, coordinating with departments, and reporting safety or supply concerns.

Qualifications

• Experience in Emergency/Acute Care is required.
• Current BLS AED Level C certification required.
• English comprehension, both oral and written, is required.
• Must be able to meet physical demands such as walking, standing, lifting, and moving patients/equipment.

Responsibilities

• Transport patients and equipment between departments within the hospital site.
• Distribute and replenish hospital supplies throughout units and clean equipment.
• Transport lab specimens, blood and blood products, and patient charts as needed.
• Report safety concerns to Unit Managers and assist with routine duties.

Skills

Emergency/Acute Care experience

BLS AED Level C

English language proficiency

Ability to meet physical demands

Education

Grade 12 or equivalent

Job description

This opportunity with the Emergency Department at the Strathcona Community Hospital. The facility offers a 24/7 Emergency Department, a variety of outpatient Ambulatory, Laboratory, and Diagnostic Imaging services. Under the supervision of the Manager, the Service Worker I is responsible for the transportation of supplies, equipment and patient portering within the site. The Service Worker I provides patients with safe, courteous and prompt transportation between departments, as well as distributing supplies/equipment and linen. Clear communication is required to effectively outline adequate equipment/supply levels within the department, as well as coordinating with other departments (i.e. CPSM) on site. The successful incumbent is also required to collect soiled supplies and equipment and dispose of same in appropriate areas on site.

Description:

As a Service Worker I, you will be responsible for transporting patients (clients/residents) and equipment to and from different patient care areas within a hospital site. You will distribute and replenish hospital supplies throughout the units and clean equipment and patient care areas as directed. You may also transport lab specimens, blood and blood products, and patient charts. You will report any concerns regarding supplies and safety issues to Unit Managers and perform other duties as required.

• Classification: Service Worker I
• Union: AUPE GSS
• Unit and Program: STCH Emergency
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 30-OCT-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 09-NOV-2026
• Temporary End Date: 03-OCT-2027
• Length of Shift in weeks: 12
• Shifts per cycle: 42
• Days Off: As Per Rotation
• Minimum Salary: $22.33
• Maximum Salary: $24.38
• Vehicle Requirement: Not Applicable

• Classification: Service Worker I
• Union: AUPE GSS
• Unit and Program: STCH Emergency
• Primary Location: Strathcona Community Hospital
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 30-OCT-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 09-NOV-2026
• Temporary End Date: 03-OCT-2027
• Hours per Shift: 11.08
• Length of Shift in weeks: 12
• Shifts per cycle: 42
• Shift Pattern: Nights, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $22.33
• Maximum Salary: $24.38
• Vehicle Requirement: Not Applicable

Required Qualifications:

Grade 12 or equivalent.

Additional Required Qualifications:

Previous experience within an Emergency/Acute Care facility is required. Knowledge of hospital equipment and procedures an asset. Current Basic Life Support (BLS - Heart and Stroke AED Level C) required. English language comprehension, both oral and written is required. Ability to meet the physical demands associated with the position (i.e. walking/standing for long periods of time; pushing/pulling stretchers, carts, and wheelchairs on a regular basis; bending, lifting and assisting with team lifting) is required.

Preferred Qualifications:

Preference will be given to those applicants with previous Connect Care training. Ability to work in a team environment is essential. Must be capable of working in a dynamic and fast paced environment while meeting the demands of the position. Ability to perform a series of routine tasks under minimal supervision. Good communication, interpersonal skills, and motor coordination are a necessity. Reliable, cooperative, and able to demonstrate an effective service attitude.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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