Service Technician (Windows & Doors)

Cornerstone Building Brands; St. Thomas; On-site; CAD 34,000 - 41,000; Full time

Benefits offered by this job

Bonus

Benefits package

Job summary

North Star Windows and Doors is seeking a dependable service technician to perform warranty work under the supervision of the Service Operations Manager. The role requires technical home construction knowledge, customer communication skills, and the ability to meet deadlines.

You must have a valid driver’s license and be willing to travel, including overnight trips. The candidate should communicate clearly with customers and document service work accurately while representing North Star

Qualifications

• Flexible hours required.
• Strong attendance and punctuality.
• Safe and trustworthy with a safety-conscious approach.
• Minimum 2 years of construction or installation experience.
• Experience servicing windows, patio doors, or entry doors is an asset.
• Knowledge of North Star products is an asset.
• Able to travel occasionally, including overnight trips.
• Strong written and verbal communication for service documentation.

Responsibilities

• Complete assigned warranty-related service work for North Star Windows and Doors.
• Travel occasionally to service sites and communicate professionally with customers.
• Represent North Star and Cornerstone Building Brands in a positive, courteous manner.
• Meet deadlines and maintain accurate service documentation.
• Work independently and manage pressures while delivering quality service.

Skills

Flexible hours

Attendance & punctuality

Safety-conscious

Independent worker

Strong communication

Driver's license

Travel readiness

Job description

Job Description

This role is responsible for completing assigned warranty-related service work for North Star Windows and Doors, under the direction of the Service Operations Manager. The successful candidate will be an experienced and reliable service technician who can work independently, travel occasionally, and professionally represent the company while servicing windows and doors.

The position requires strong technical knowledge of home construction, excellent customer communication skills, and the ability to consistently meet deadlines. A valid driver’s license and flexibility to work varied hours are also required.

Qualifications

• Ability to work flexible hours.
• Strong attendance and punctuality record.
• Reliable, trustworthy, responsible, and safety-conscious.
• Minimum 2 years of construction or installationexperience required.
• Experience installing or servicing windows, patio doors, and entry doors is considered an asset.
• Knowledge of North Star products is considered an asset.
• Ability to travel occasionally, including overnight trips.
• Strong reading and writing skills, with the ability to complete service documentation accurately.
• Professional and positive representation of North Star, with the ability to communicate calmly and courteously with customers.
• Ability to work independently and manage pressure while meeting deadlines.
• Strong knowledge of current home construction technology, products, and practices.
• Valid Class G driver’s license.

Additional Information

Pay: $25-30/HR plus bonus and benefits

This opening is an existing vacancy.

Cornerstone Building Brands Canada is committed to an inclusive, equitable and accessible workplace. We encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.