Service Technician Level 1

Canterbury Coffee; Burnaby; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

3 weeks vacation (pro-rated)

Vacation Purchase Program

Volunteer Day each year

Health & Dental Benefits program

Employee pricing on products

Free on-site parking

Job summary

Canterbury Coffee is seeking an entry-level Coffee Service Technician who enjoys hands-on learning and connecting with customers. You will conduct in-house repairs, ensure parts are available, and represent Canterbury on-site with clients to keep machines running smoothly.

This role offers training to become a successful technician, with opportunities to grow within a Canadian coffee company that values community involvement and employee development.

Qualifications

• High school diploma or equivalent.
• Post-secondary coursework in a related field is considered an asset.
• 1–2 years of service experience in a similar or related field is considered an asset.

Responsibilities

• Conduct in-house repairs and ensure parts are available.
• Represent Canterbury on-site with clients and provide excellent customer service.

Skills

Customer Service

Organization

Time management

Problem solving

Safe driving

Critical thinking

Professionalism

Relationship building

Teamwork

Using technology

Education

Highschool Diploma

Post-Secondary coursework in related field

Job description

• Highschool Diploma

A re you a naturally curious person who likes to take things apart for the joy of learning how to rebuild them? Are you mechanically inclined with great manual dexterity? Canterbury Coffee is seeking an entry-level technician who loves hands-on learning, enjoys connecting with customers, and is excited by the satisfaction of making things work.

If you enjoy discovering the ins and outs of machines through hands-on experience, connecting with customers, and making things work excites you, this role is for you!

Bring your enthusiasm, your passion for coffee and desire to learn along with your drive to succeed and we will provide you with the training necessary to become a successful Coffee Service Technician with Canterbury.

We work on varied types of brands and equipment from BUNN Brewers to Rancilio espresso units and everything in between. This position is responsible for conducting in-house repairs, ensuring that parts are available and representing the best of Canterbury while on-site with clients.

You Have

• Highschool Diploma
• Post-Secondary courses in a related field is considered an asset
• 1-2 years of service experience in a similar or related field is considered an asset
• Ability to communicate effectively in spoken and written English
• A passion for understanding why and how machines function
• An interest in learning and growing professionally
• A valid BC Driving License and a clean driving abstract
• A love for everything coffee!

You Are Great At

• Customer Service
• Organization
• Time management
• Problem solving
• Safe and courteous driving
• Critical thinking
• Demonstrating professionalism
• Building relationships
• Teamwork
• Using technology

Benefits

• A fun and supportive environment with opportunities for learning and development
• 3 weeks of vacation, pro-rated for the first year of employment
• Participation in our Vacation Purchase Program
• One paid Volunteer Day each year
• Employee pricing on our product line-up
• Group Health & Dental Benefits program
• Growth opportunities and a rewarding career with a Canadian business that takes pride in giving back to community
• Employee pricing on our product line-up
• Free, on-site parking
• And…a workplace filled with the aroma of coffee…. all day…every day.

Applications are welcomed from all individuals, including women, Indigenous people, persons with disabilities, visible minorities, people of all sexual orientations and gender identities, and others who may contribute to the further diversification of our company. Canadians and Permanent Residents will be given priority.

7:30 AM - 4:00 PM