Service Technician Lead, Emerald Hills

Canadian Tire; Sherwood Park; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in retail health and wellness is seeking a Service Technician Lead. In this dynamic role, you will be at the forefront of customer service, inspiring others to embrace an active lifestyle. Your responsibilities will include maintaining the Service Shop, providing top-notch customer experiences, and ensuring all tools are used safely. If you have a passion for sports and mechanical skills, this opportunity offers a competitive package, including training, flexible hours, and product discounts. Join a team that motivates Canadians to achieve their wellness goals!

Benefits

Training and development

Flexible work hours

Benefits

Product discounts

Qualifications

• Passion for sports and active lifestyle is essential.
• Previous experience in bike or service shop is preferred.

Responsibilities

• Deliver exceptional customer experience to meet performance targets.
• Assemble and disassemble bicycles and service skis/snowboards.

Skills

Mechanically inclined

Customer service

Sales

Bicycle repair

Ski and snowboard servicing

Education

High school diploma

Tools

Bicycle repair tools

Ski tuning tools

Job description

About Us

Sport Chek is Canada’s retail health and wellness destination for everyone who wants to look, feel, and perform well. Our role is to motivate Canadians to get moving and help them achieve their wellness goals.

Job Description

As a Service Technician Lead at Sport Chek, you have a passion for sports and an active lifestyle. You will be responsible for all aspects of the Service Shop, including customer service, sales, loss prevention, and product servicing.

Key Responsibilities

1. Deliver exceptional customer experience to support your team in achieving performance targets.
2. Complete all documentation according to Sport Chek standards.
3. Use, care for, and maintain tools safely and correctly.
4. Assemble and disassemble various types of bicycles.
5. Perform crank arm replacements, change derailleurs, overhaul headsets, and check/replace chains.
6. Mount, wax, and tune skis and snowboards.

Required Skills and Knowledge

• Mechanically inclined; enjoy fixing and repairing things.
• Previous experience in a bike shop or in a service shop repairing skis and snowboards.
• Passion for sports and a drive to inspire others to be active.

Educational Level

High school diploma or current enrollment in high school.

Experience Level

Intermediate.

Compensation

We offer a competitive package including training and development, flexible work hours, benefits, product discounts, and more.