Service Technician Lead, Emerald Hills

Canadian Tire Corporation; Sherwood Park; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate Service Technician Lead who thrives in a dynamic environment. This role involves leading a team in providing exceptional customer service while ensuring the highest standards in product servicing. You will engage with customers, assemble and repair bicycles, and tune skis and snowboards, all while inspiring others to embrace an active lifestyle. Join a team that values your skills and offers a competitive compensation package, including flexible hours and product discounts. If you love sports and enjoy working with your hands, this opportunity is perfect for you.

Benefits

Training and development

Flexible work hours

Benefits

Product discounts

Qualifications

• Enjoy fixing and repairing various types of equipment.
• Previous experience in a service shop is essential.

Responsibilities

• Deliver exceptional customer experience and support team performance.
• Assemble and repair bicycles, skis, and snowboards.

Skills

Mechanically inclined

Experience in bike shop

Passion for sports

Education

High school diploma

Tools

Bicycle repair tools

Ski and snowboard tuning tools

Job description

About Us
Sport Chek is Canada’s retail health and wellness destination for everyone who wants to look, feel, and perform well. Our role is to motivate Canadians to get moving and help them achieve their wellness goals.

Job Description

As a Service Technician Lead at Sport Chek, you should have a passion for sports and lead an active lifestyle. You will be responsible for all aspects of the Service Shop, including customer service, sales, loss prevention, and product servicing.

Key Responsibilities

1. Deliver exceptional customer experience to support your team in achieving performance targets.
2. Ensure all documentation is completed according to Sport Chek standards.
3. Ensure all tools are used safely, correctly, and are well maintained.
4. Assemble/disassemble various types of bicycles.
5. Perform crank arm replacements, derailleur adjustments, headset overhauls, and chain checks/replacements.
6. Mount, wax, and tune skis and snowboards.

Required Skills and Knowledge

• Mechanically inclined; enjoy fixing and repairing things.
• Previous experience in a bike shop and/or a service shop repairing skis and snowboards.
• Passion for sports and a drive to inspire others to be active.

Educational Level

High school diploma or current enrollment in high school.

Experience Level

Intermediate.

Compensation

We offer a competitive package including training and development, flexible work hours, benefits, product discounts, and more.