Service Technician Lead, Emerald Hills

Sportchekjobs; Alberta; On-site; CAD 45,000 - 55,000; Full time

Job summary

Join a leading retail health and wellness destination as a Service Technician Lead. This role involves providing exceptional customer service, managing the Service Shop, and performing various bike and ski servicing tasks. Ideal candidates are mechanically inclined, passionate about sports, and have prior experience in similar roles.

Benefits

Training and development

Flexible work hours

Benefits

Product discounts

Qualifications

• Previous experience working in a bike shop or repairing skis/snowboards.

Responsibilities

• Deliver exceptional customer experience to achieve performance targets.
• Assemble/disassemble bicycles and service skis/snowboards.

Skills

Mechanically inclined

Passion for sports

Education

High school education

Job description

Join to apply for the Service Technician Lead, Emerald Hills role at Sport Chek

About Us

Sport Chek is Canada’s retail health and wellness destination for everyone that wants to look, feel, and perform well. Our role is to help motivate Canadians to get moving and help them achieve their wellness goals.

Job Description

As a Service Technician Lead at Sport Chek, you have a passion for sports and live an active lifestyle. You will be responsible for all aspects of the Service Shop, including customer service, sales, loss prevention, and product servicing.

Key Responsibilities

1. Deliver exceptional customer experience to support your team in achieving performance targets
2. Ensure all documentation is completed as per the Sport Chek standards
3. Ensure all tools are used safely and correctly cared for and maintained
4. Assemble/disassemble different types of bicycles
5. Perform crank arm replacement, change derailleurs, overhaul headsets, check and replace chains
6. Mount, wax, and tune skis and snowboards

Required Skills And Knowledge

1. Mechanically inclined; you enjoy fixing and repairing things
2. Previous experience working in a bike shop and/or repairing and servicing skis and snowboards
3. Passion for sports and a drive to inspire others to be active

Educational Level

• High school education or current enrollment in high school

Experience Level

• Intermediate

Compensation

We offer a competitive package that includes training and development, flexible work hours, benefits, product discounts, and more.

Additional Information

At Sport Chek, we are committed to diversity, inclusion, and belonging. We welcome candidates from all backgrounds and provide accommodations upon request during the application and interview process.