Service Technician - Equipment - Edmonton

GoodLife Fitness; Edmonton; On-site; CAD 52,000 - 78,000; Full time

Benefits offered by this job

Ongoing training and development

Career advancement opportunities

FREE Fitness membership

Competitive Total Rewards Package

Job summary

GoodLife Fitness is seeking a Service Technician to perform repairs and maintenance across multiple club locations. The role focuses on fitness equipment or facility repairs, reporting progress, and coordinating with Club Operations teams.

Responsibilities include prioritizing work, using maintenance software, creating service requests, and supporting larger projects with AV/Installation teams. Strong communication with stakeholders is essential.

Qualifications

• Must have a high school diploma.
• Trade certificates or fitness equipment service programs are preferred.
• Ability to read and interpret maintenance software requests.

Responsibilities

• Perform service and repairs across multiple locations.
• Utilize maintenance software to obtain service requests.
• Prioritize work and plan club visits for efficiency.
• Create service requests to track issues and repairs.
• Support AV/Installation teams on larger projects.
• Report progress and final status to stakeholders.

Skills

Maintenance software

Education

High school diploma

Trade certificates / fitness equipment service programs

Job description

Who is a Service Technician?

The Service Technician role is responsible for all aspects of repair and maintenance of our Clubs. Specializing in either Fitness Equipment or Facility repair, this role works to ensure the highest function of all aspects of both member-facing and associate areas. This role is also responsible for reporting on work progress and completion and communicating with stakeholders across the Club Operations teams.

What will you be doing?

• Perform service and repairs across multiple locations.
• Utilize maintenance software to obtain service requests
• Prioritize work according to department mandates, plan schedule for club visits to maximize efficiency.
• Create service requests to supplement input from Club staff to ensure all issues are tracked and repaired.
• Supports specialist teams (AV / Installation) as required to help execute on larger projects.
• Report on work progress and completion.
• Apply service notes and costs, plus status updates to individual work orders for visibility across departments.
• Order parts and materials via our Purchasing team as well as through local and national vendors.
• Recognize where extra support is needed to manage total workload and communicate with manager to supplement with extra resources where required.
• Communicate with stakeholders within our department, and across the Company, to maintain a clear understanding of progress.
• Initiates updates with Club General Managers and support staff so they have a clear picture of outstanding issues.
• Works directly with Service Coordinators and Purchasers to document any needs or support required.
• Updates RFM on scheduling / external service support needs / larger issues.
• Practices safe working habits at all times.
• Follows all health & safety best practices when carrying out service and maintenance.
• Obeys all traffic laws and practice safe and professional driving habits in company vehicles.

Do you have what it takes?

• High school diploma
• Trade certificates / fitness equipment service programs and asset
• Valid driver's license

What's in it for you?

• Ongoing training and development to ensure a long and successful career path
• Career advancement opportunities
• Competitive Total Rewards Package
• FREE Fitness membership
• Fun and energetic atmosphere to come to every day!

Compensation:

It is expected that the selected candidate will start at a base wage of $25.13. The annual range of expected compensation for the position is $52,200 - $77,900 determined by the expected total number of scheduled hours per year, performance and time in position.

This job posting is for an existing vacancy.

Diversity and Inclusion

At GoodLife Fitness, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.