Service Technician

Preston Phipps Inc; Toronto; On-site; CAD 60,000 - 90,000; Full time

Job summary

Preston Phipps Inc. in Toronto is seeking a Service Technician to execute field start-ups, troubleshoot HVAC equipment, and perform on-site installations within a fast-paced, customer‑focused environment.

You will read drawings, coordinate with contractors, maintain stock, and provide on-site training, with opportunities to contribute to energy audits and building automation projects.

Qualifications

• Associate degree or equivalent from a two-year college or technical school, or 1–2 years of controls and building automation experience.
• Solid HVAC knowledge and hands-on start-up/commissioning experience.
• Ability to travel within Ontario and work independently or in a team.

Responsibilities

• Execute field start-ups and troubleshoot HVAC systems.
• Perform regular mechanical repairs and maintenance.
• Dismantle, repair, and reassemble mechanical equipment.
• Carry out energy audits.
• Read and interpret mechanical drawings, control and electrical diagrams for on-site installations.
• Communicate effectively with contractors, customers, electricians and other trades.
• Maintain inventory and complete job paperwork.
• Provide training at customer sites.
• Keep current on product advances and service procedures.
• Work with third-party equipment and building automation protocols.

Skills

Self-starter

Customer service

Effective communication

Teamwork

Education

Associate degree or equivalent

Tools

Phoenix Controls

Tridium Niagara 4

BACnet

Excel

Word

Job description

We are looking forward to adding a Service Technician for our Toronto office. The ideal candidate will be a self-starter working in an entrepreneurial environment focused on customer service.

Responsibilities include:

• Qualified individual to execute field start-ups as well as troubleshoot and commission steam, hot water, control and critical error HVAC related equipment.
• Regular mechanical repairs and maintenance in designated area.
• Responsible for dismantling, repairing and reassembling mechanical equipment.
• Carry-out energy audits.
• Demonstrate initiative to work independently with the ability to meet deadlines within a stressful environment. Possess sound working knowledge of HVAC fundamentals, systems, equipment, and controls.
• Read and interpret mechanical drawings, control & electrical diagrams, and understand requirements for all on-site installation and repairs by extensively examining building layouts, updating issues, gathering materials and synchronizing onsite work.
• Communicate effectively with contractors, customers, electricians and other trades on construction projects.
• Maintain assigned stock of inventory, company equipment, and document all related activities by completing paperwork on each job, including daily time, progress, and duration.
• Provide training and follow-up training at customer sites.
• Keep current on products and their advances, including installation, operation, maintenance, service, and repair of systems and devices.
• Able to work with third party equipment/controls and understand BACnet, Modbus and other building automaton communications.

Requirements:

• Associate degree or equivalent from two-year College or technical school and/or 1-2 years of experience in controls and building automation systems; or equivalent combination of education and experience.
• Basic HVAC knowledge
• Practical knowledge of start-up and commissioning HVAC equipment
• 2 years’ experience with Phoenix Controls products and lab ventilation systems
• 2 years’ experience with Tridium Niagara 4 platform
• 2 years’ experience with BACnet protocol integration
• Basic computer skills, including information processing using Microsoft excel, Microsoft word is essential.
• Comfortable working from heights and using a ladder.
• Willing to travel within Ontario.
• Must be willing to work independently and in a team environment.
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations and clear criminal record.
• UHN and Infrastructure Ontario security clearance
• This position requires working in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage).

This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move up to 10 lbs, frequently lift and or move up to 40 lbs and occasionally lift and or move more than 40 lbs

Please note that only selected candidates will be contacted. We thank all applicants for their interest in Preston Phipps.

Since 1933, Preston Phipps has been providing products and services related to the optimization of steam distribution systems in addition to offering a complete line of valve, HVAC, air control, flow measurement and water treatment solutions.

With offices across Canada, Preston Phipps continues to be a leader in the Canadian industrial and commercial marketplace. We continue to proudly represent our manufacturers on an exclusive basis while evolving into a true one stop single source solution provider offering full turnkey solutions for commercial installations, service contracts and energy audits, industrial steam optimization projects including Engineer, Procure, and project management, as well as our own CSA B51 certified and ASME “U” stamped certified shop providing fully designed and ready to deliver assembled packages.

Preston Phipps also offers an extensive line of Laboratory & Ventilation systems for the Healthcare, Chemical, Bio-Pharm and Life Sciences industries.