Service Technician

London Drugs; Nanaimo; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Employee discounts

In-house training

Counseling services

Recognition program

Community involvement

Job summary

London Drugs is seeking a Service Technician to join our Canada-based retail team. You will contribute to a fast-paced, tech-focused environment and help customers understand technology in accessible terms. A positive, team-oriented attitude and a commitment to accuracy are essential.

Benefits include training opportunities and competitive compensation. This role emphasizes learning, customer service, and collaborative problem solving within a dynamic store setting.

Qualifications

• Strong knowledge of technology and willingness to learn.
• Positive attitude and ability to contribute to a upbeat work environment.
• Self-motivation with organizational skills and attention to detail.

Skills

Tech knowledge

Positive attitude

Detail-oriented

Tools

A+ Certification

Apple Certification

Job description

Are you always up to date on the latest tech developments? Do you have a knack for translating technical language and concepts for people with varying technical abilities? This may be the career for you!

Service Technician

As one of Canada’s fastest-growing and most successful retail chains, we recognize the power of teamwork and thus create an open work environment where the exchange of ideas is not only welcomed, but encouraged. Ever wondered what it would take to join our team? We are looking for someone with:

• An in-depth knowledge of technology with a strong aptitude and willingness to learn.
• A positive attitude, someone who enjoys contributing to an upbeat work environment and takes pride in their work.
• Self-motivation, strong organizational skills and an eye for detail.

The following certifications would be an asset, (but not mandatory):

• A+ Certification with the ability to work on PC computers
• Current and applicable Apple Certification (ACMT, ACiT), familiarity with Apple Service Metrics (PSP, CSAT, ACSE) and proven user experience in MacOs Operating Systems
• All applicants regardless of prior experience will be considered.

If you are technically savvy, embrace challenges and have a desire to achieve Company objectives, then we have the opportunity for you to excel!

Starting pay will fall within the salary range indicated and may vary based on job-related experience, knowledge and education.

WHY YOU WANT TO WORK HERE:

• Flexible and varied schedules
• Competitive pay that rewards strong and consistent performance
• Access to extensive product training and development opportunities
• A high-energy and varied workplace that strives for and rewards excellence

A comprehensive benefits program including:

• team member discounts on in-store purchases (we want you to share in our success)
• ongoing in-house training and education courses (lifelong learning)
• employee family assistance program (free confidential counseling)
• employee recognition program (tangible rewards for great work!)
• community involvement (giving back to our communities)

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We will provide accommodations during the recruitment process upon request.

The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required.