Service Technician

London Drugs Limited; Mission; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Team member discounts

In-house training

Employee counseling program

Employee recognition program

Community involvement

Job summary

London Drugs Limited in Mission, BC is seeking a Service Technician who can translate technical language for customers and help them with tech questions. You will contribute to an upbeat store environment and support product knowledge across a wide range of devices.

Ideal candidates are tech-literate, self-motivated, detail-oriented and eager to learn. The role offers flexible scheduling, comprehensive training opportunities, and employee discounts as part of a supportive team culture.

Qualifications

• In-depth knowledge of technology with a strong aptitude and willingness to learn.
• Positive attitude and ability to contribute to an upbeat work environment.
• Self-motivation, strong organizational skills and an eye for detail.

Responsibilities

• Translate technical language for customers with varying technical abilities.
• Assist customers with tech questions and product selection.
• Maintain an upbeat store environment and contribute to product knowledge.

Skills

Tech literacy

Customer focus

Self-motivated

Detail orientation

Job description

Are you always up to date on the latest tech developments? Do you have a knack for translating technical language and concepts for people with varying technical abilities? This may be the career for you!

Service Technician

As one of Canada’s fastest-growing and most successful retail chains, we recognize the power of teamwork and thus create an open work environment where the exchange of ideas is not only welcomed, but encouraged. Ever wondered what it would take to join our team? We are looking for someone with:

• An in-depth knowledge of technology with a strong aptitude and willingness to learn.
• A positive attitude, someone who enjoys contributing to an upbeat work environment and takes pride in their work.
• Self-motivation, strong organizational skills and an eye for detail.

The following certifications would be an asset, (but not mandatory):

• A+ Certification with the ability to work on PC computers
• Current and applicable Apple Certification (ACMT, ACiT), familiarity with Apple Service Metrics (PSP, CSAT, ACSE) and proven user experience in MacOs Operating Systems
• All applicants regardless of prior experience will be considered.

If you are technically savvy, embrace challenges and have a desire to achieve Company objectives, then we have the opportunity for you to excel! Starting pay will fall within the salary range indicated and may vary based on job-related experience, knowledge and education.

WHY YOU WANT TO WORK HERE:

• Flexible and varied schedules
• Competitive pay that rewards strong and consistent performance
• Access to extensive product training and development opportunities
• A high-energy and varied workplace that strives for and rewards excellence

A comprehensive benefits program including:

• team member discounts on in-store purchases (we want you to share in our success)
• ongoing in-house training and education courses (lifelong learning)
• employee family assistance program (free confidential counseling)
• employee recognition program (tangible rewards for great work!)
• community involvement (giving back to our communities)

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We will provide accommodations during the recruitment process upon request.