Service Technician

Alfred Kärcher SE & Co. KG; Embrun; Hybrid; CAD 41,000 - 55,000; Full time

Job summary

Kärcher is seeking an experienced field service technician in Canada to diagnose, repair, and maintain municipal tractors and sweepers. You will perform preventive maintenance and warranty repairs, conduct on-site service calls, and troubleshoot complex systems using diagnostic software and manuals.

You will be responsible for PDI on new equipment, assembly and testing prior to delivery, and providing technical support to customers.

Qualifications

• Licensed mechanic with strong electrical, hydraulic and diagnostic skills.
• Experience with municipal tractors, sweepers and attachments is a plus.
• Ability to travel for field service calls and work independently.

Responsibilities

• Diagnose and repair electrical, hydraulic, and hydrostatic systems on municipal tractors, sweepers, and attachments.
• Perform preventive maintenance, warranty repairs, and troubleshooting to minimize downtime.
• Conduct on-site service calls to customer locations for repairs and technical support.
• Troubleshoot mechanical and electronic issues using diagnostic software and manuals.
• Provide technical support and training to customers on equipment use and maintenance.
• Conduct PDI on new tractors, sweepers, and attachments to meet factory specs.
• Assemble, configure, and test equipment before delivery to customers or dealers.

Skills

Electrical repair

Hydraulic systems

Diagnostics

Troubleshooting

Customer service

Team collaboration

Education

Trade Licenses 310S/310T/421A

Tools

Diagnostic software

Service manuals

Job description

The salary range for this position is $30.00- $40.00 CAD depending on experience.

This is how you WOW:

• Diagnose and repair electrical, hydraulic, and hydrostatic systems on municipal tractors, sweepers, and attachments.
• Perform preventive maintenance, warranty repairs, and troubleshooting to minimize equipment downtime.
• Conduct on-site service calls to customer locations for repairs and technical support.
• Troubleshoot complex mechanical and electronic issues, using diagnostic software and manuals.
• Provide technical support and training to customers on proper equipment use and maintenance.
• Conduct PDI on new tractors, sweepers, and attachments to ensure they meet factory specifications.
• Assemble, configure, and test equipment before delivery to customers or dealers.
• Work closely with sales and logistics teams to prepare units based on customer specifications.
• Inspect and recondition used implement carriers and attachments for resale or rental.
• Replace worn components, repaint, and perform cosmetic and mechanical upgrades.
• Ensure all refurbished equipment meets operational and safety standards.
• Serve as a technical expert for customers, assisting with troubleshooting equipment and best practices.
• Work closely with the parts and service teams to ensure customers receive timely repairs and support.
• Provide guidance on preventative maintenance and operational efficiency.
• Maintain a clean, organized, and safe work environment in the shop and service areas.
• Ensure proper storage and handling of tools, equipment, and replacement parts.
• Perform basic facility upkeep and minor repairs as needed.
• Maintain a clean, organized, and safe work environment in the shop and service areas.
• Ensure proper storage and handling of tools, equipment, and replacement parts.
• Perform basic facility upkeep and minor repairs as needed.
• Follow all workplace safety protocols, regulations, and manufacturer guidelines.
• Adhere to proper handling and disposal of hazardous materials.
• Participate in ongoing training and certification programs to stay updated on industry standards.

It would be WOW if you would bring this in:

• Licensed Mechanic with strong electrical, hydraulic, and diagnostic skills.
• Trade Licenses 310S, 310T, or 421A are preferred.
• Experience working with municipal tractors, sweepers, and attachments (snow plows, blowers, sanders, sprayers, mowers, etc.).
• Proficiency in diagnostic software and service manuals.
• Valid G-level driver’s license with a clean abstract.
• Ability to travel for field service calls as required.
• Strong problem-solving skills with the ability to work independently.
• Ability to read and comprehend service manuals and technical diagrams.
• Must have own tools.
• Rotating weekend and on-call schedule Oct 1 to April 30.
• While performing the duties of this job, the employee is regularly required to stand and reach with arms and hands.
• Standing for 8 hours and frequent walking required.
• The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and the ability to adjust focus.

Physical Demands

• While performing the duties of this job, the employee frequently works near moving mechanical parts and is frequently exposed to airborne particles.
• The noise level in the work environment is usually high, proper protective equipment is required.

This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. These may be added, removed, changed or reassigned as needed to accommodate business requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an Equal Opportunity / Aff…

Kärcher is the world's leading supplier of cleaning technology and stands for quality, innovation and sustainability. We owe this success to our more than 3,700 employees in Winnenden near Stuttgart and Bühlertal near Schwäbisch Hall and the unique Kärcher WOW feeling. As a family-owned company with solid corporate structures we offer WOW-tastic career prospects, a real drive to get things done, and a trusting drive and a trusting working atmosphere.