Service Technician

Culligan; Calgary; On-site; CAD 48,000 - 72,000; Full time

Benefits offered by this job

Delivery vehicle provided

Uniform and boot allowance

Employee discounts

RRSP match

Job summary

Culligan provides a complete line of water treatment products for residential and light commercial use and offers dependable service and technical expertise. The role involves installing and maintaining equipment, performing site pre-inspections, and ensuring customer satisfaction.

As an on-call technician, you will handle field service duties, collect payments, and complete paperwork accurately. A valid driver's license and strong communication skills are essential to succeed in this

Qualifications

• Good communication skills, written and verbal.
• Ability to work collaboratively within a team and independently.
• Requires lifting/moving 50 lbs.

Responsibilities

• Installation and/or maintenance of residential and light commercial water treatment equipment.
• Installation and/or maintenance of POU water coolers and commercial coffee equipment.
• Site pre-inspections for residential equipment installation.
• Collection of payment and required signatures at time of equipment installation or service.
• Completion of daily paperwork in a timely and legible manner.
• Operation of company vehicle in accordance with safety procedures.
• On call technician, as required.
• Deliver exceptional customer service to our clientele.

Skills

Communication

Teamwork

Mechanical aptitude

Customer service

Tools

Driver's license

Job description

Our Company

Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations.

Responsibilities

• Installation and/or maintenance of all residential and light commercial water treatment equipment
• Installation and/or maintenance of POU water coolers and commercial coffee equipment
• Site pre-inspections for residential equipment installation
• Collection of payment and required signatures at time of equipment installation or service
• Completion of daily paperwork in a timely and legible manner
• Operation of company vehicle in accordance with established safety procedures
• On call technician, as required
• Deliver exceptional customer service to our clientele.
• Other duties as assigned

Qualifications

• Service technician and/or plumbing experience is an asset
• Good mechanical aptitude
• Valid driver's license and clean driver's abstract is required
• Excellent communication skills, both written and verbal
• Capability to work collaboratively within a team setting as well as independently
• Requires lifting/moving 50 lbs

We Offer

• Compensation
  • Hourly base pay (depending on experience)
  • Productivity Bonus pay
  • Employee referral bonus
  • Annual performance review (potential pay increase)
  • Career development with in-house training for Service Technicians ranging from basic installation to Commercial equipment with compensation consideration at each level
  • Culligan University access
• Benefits
  • Dental care
  • Extended health care
  • Life insurance
  • Vision care
  • Employee assistance program
  • RRSP match (after three months)
• Work/Life Balance
  • Paid holidays
• Training
  • Paid comprehensive technician training
  • Paid Culligan training
• Direct Career Tracks: We love to promote from within!
  • Lead Service Technician
  • Sales Representative
  • Management
• Additional Perks
  • Delivery vehicle provided
  • Uniform and boot allowance
  • Employee discounts
• Supportive Workplace
  • Non-toxic work environment
  • Open door policy with management
  • Company lunches, dinners, and parties!

Our Mission

• As the leading quality water expert, Culligan is committed to help individuals, families and communities in need of clean, safe water.

Our Values

• Courage to do the right thing. We value and embrace diversity and respect every individual. We act ethically in our business practices, and we make sustainability a key focus of everything we do.

We are committed to maintaining a barrier-free workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, Indigenous peoples, and persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.