Water and Coffee Consultant

Culligan Water; Edmonton; On-site; CAD 50,000 - 80,000; Full time

Benefits offered by this job

Paid training allowance

Employee referral bonus

Dental care

Extended health care

Life insurance

Vision care

RRSP match

Sales training

Culligan specific training

Uniform allowance

Employee discounts

Job summary

Culligan Water in Edmonton is seeking a Water and Coffee Consultant to drive outside sales with product demos, quotes, and strong relationship development.

You will manage leads in Salesforce, conduct presentations for commercial customers, and work toward achieving sales quotas while representing Culligan Depot locations with a customer-first mindset.

Training is provided, and opportunities for advancement are available within the company.

Qualifications

• Prior experience building territories and generating prospects is a plus.
• Previous water industry or residential sales experience is an asset.
• Excellent computer skills including MS Office and CRM platforms.
• Self-starter who can work independently with minimal supervision.
• Positive attitude with strong interpersonal and written/oral communication skills.
• Pleasant, professional, friendly customer service demeanor.
• Valid driver’s license with a good driving record and access to your own vehicle.

Responsibilities

• Maintain calendar, leads, appointments, and sales in the Salesforce Lead tracker.
• Sell/rent bottled water, water coolers, coffee equipment, supplies, and salt.
• Follow full sales script and present products to every commercial customer.
• Discuss products clearly, answer questions, and perform required technical tasks.
• Meet with commercial customers and present product info, price lists, and promotions.
• Respond to current customer needs and follow up pre-installation and post-sale.
• Complete sale and rental agreements digitally and forward to CSR team.
• Communicate daily with branch leaders about leads and installations.
• Build relationships with small businesses to sell Culligan water at depot locations.
• Generate leads from referrals, digital/print ads, cold calls, door-to-door, etc., and enter into CRM.
• Set personal goals and be creative to achieve them.
• Perform other related duties as assigned.

Skills

Territory development

Prospect generation

Cold calling

CRM proficiency

MS Office skills

Residential sales experience

Water industry knowledge

Tools

CRM platforms

MS Office

Job description

Benefits

• Company car
• Competitive salary

POSITION PROFILE

The Water and Coffee Consultant role is a customer-focused outside sales position. Consultants perform product demonstrations, cold calls and digital quotes using creative methods of sales, marketing, and appointment setting. A positive attitude and the goal to provide the best solution possible is the key to driving sales in this position.

PRIMARY DUTIES AND RESPONSIBILITIES

• Maintenance and upkeep of personal calendar, leads, appointments, and sales within the Salesforce Lead tracker
• Sell/rent bottled water, bottle-free water coolers, coffee-making equipment, coffee supplies, and salt
• Memorize and follow the sales process/script; avoid shortcuts and complete the full product presentation with every potential commercial customer
• Discuss all products on a clearly understood level, answer customers' questions, and perform the technical aspects of the job as required
• Meet with potential and ongoing commercial customers and present them with product information, price lists, current promotions, etc.
• Respond to current commercial customers' needs as requested
• Follow up with new customers pre-installation and post-sale of product
• Complete sale and rental agreements digitally and forward to CSR team
• Communicate daily with branch leaders, as required, on leads and scheduled installations and appointments
• Create and maintain relationships with small businesses to sell Culligan water at "Culligan Depot" locations
• Seek out self-generated new customer leads and initiate sales calls to potential customers to maintain sales quotas
• Generate leads from referrals, digital advertising, print advertising, cold calls, door-to-door calls, etc., enter all self-generated leads into CRM
• Set personal goals for performance and be creative in your attempts to achieve them
• Perform other related duties as assigned

QUALIFICATIONS

• Prior experience building territories, generating prospects, and cold calling an asset
• Previous experience in the water industry or with residential sales is a definite asset
• Excellent computer skills including MS Office and CRM platforms
• A versatile self-starter who takes initiative and can work independently with minimum supervision
• Positive attitude, work ethic, strong interpersonal and good communication skills, both written and oral
• Pleasant, professional, friendly customer service demeanor is a must
• Valid driver's license, good driving record, and access to your own vehicle

PHYSICAL DEMANDS

• Combination of active and sedentary physical demand level
• Frequent bending, kneeling, twisting, crouching, and squatting
• Moderate strength - occasional lifting of up to 20kg
• Hand and finger dexterity required
• Exposure to unknown environments at customers' locations

We Offer

• Compensation
  • Paid training allowance
  • Employee referral bonus
• Benefits
  • Dental care
  • Extended health care
  • Life insurance
  • Vision care
  • Employee assistance program
  • RRSP match
• Training
  • Sales training
  • Culligan specific training
• Direct Career Tracks: We love to promote from within!
  • Sales Manager
  • Management
• Additional Perks
  • Uniform allowance
  • Employee discounts
• Supportive Workplace
  • Non-toxic work environment
  • Open door policy with management
  • Company lunches, dinners, and parties!

Our Mission

• As the leading quality water expert, Culligan is committed to help individuals, families and communities in need of clean, safe water.

Our Values

• Courage to do the right thing. We value and embrace diversity and respect every individual. We act ethically in our business practices, and we make sustainability a key focus of everything we do.

We are committed to maintaining a barrier-free workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, Indigenous peoples, and persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.