Service Technician

Randstad Canada; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company is seeking a Service Technician in Burnaby, BC. This role requires a hands-on problem solver with a strong customer service mindset and relevant experience. The position is permanent full-time, offering competitive pay, benefits, and opportunities for training and advancement. If you're ready to join a dynamic team committed to safety and service excellence, we encourage you to apply.

Benefits

Comprehensive benefits package including health, dental, and vision insurance.

Paid vacation and personal days.

Internal and manufacturer-provided training.

Career growth and advancement opportunities.

Qualifications

• 3–4 years of relevant technical experience.
• Proficiency with tools and reading schematics.
• Physical capability to lift, bend, push, and pull.

Responsibilities

• Perform calibrations and repairs accurately and on time.
• Communicate with customers to troubleshoot devices.
• Assist other departments as needed.

Skills

Troubleshooting

Problem-solving

Customer service

Communication

Teamwork

Education

Post-secondary education in Electronics

Tools

Soldering

Job description

We are growing and currently seeking an onsite Service Technician to join our team.

Our facility located in Burnaby, BC, is the leading Canadian provider of environmental, geotechnical, and instrumentation solutions. With over 75 years of expertise, we offer comprehensive services including equipment sales, rentals, calibration, and repair. Our team is dedicated to delivering exceptional customer service and technical support across Western Canada.

The ideal candidate is a hands-on problem solver with previous experience as a Service Technician or in a similar technical field. They bring strong customer service skills, a safety-first mindset, and a positive attitude to every job. This role is physically demanding and best suited for someone with the stamina to lift, move, and stand for extended periods. We're looking for someone who enjoys working with tools, is open to learning, and sees this as a long-term career opportunity. Flexibility to travel and a willingness to contribute to a high-energy team environment are essential.

Location : Burnaby, BC

Permanent full-time opportunity

Schedule : Monday-Friday

Shifts : 8 : 00 am to 4 : 30 pm

Wage : $24.04-$31.25 (based on experience and quality of candidate)

Post-secondary education in electronics or electronics technician / technologist is preferred to succeed in this role.

Previous service experience is an asset

You are legally permitted to work Fulltime in British Columbia

Advantages

Permanent full-time opportunity with OT

Competitive salary based on experience

Comprehensive benefits package including health, dental, vision, and life insurance

Paid vacation and personal days

Internal and manufacturer-provided training

Opportunities for independent work and skill development

Collaborative team environment

Chance to support various departments and locations

Positive work-life balance

Career growth and advancement opportunities

Ongoing training and technical development

Strong safety culture

Responsibilities

Learn and understand multiple company products (training provided).

Prioritize and manage tasks efficiently in a fast-paced environment.

Accurately perform calibrations and repairs on time and within budget.

Provide customers with repair quotes, timelines, and terms; follow up as needed.

Communicate with customers and manufacturers to troubleshoot devices.

Support electrical product inspections.

Serve as a dependable service contact for customers and colleagues.

Assist the Rental department as needed.

Use CRM systems to track customer info and service activity.

Follow all health and safety regulations.

Identify and pursue new service opportunities via website, calls, and emails.

Help maintain and grow customer relationships.

Primarily work from Burnaby, with occasional travel for customer visits and training.

Support other offices during busy times or staff absences.

Participate in annual inventory and equipment counts.

Qualifications

Post-secondary education in Electronics or as an Electronics Technician / Technologist (strongly preferred)

3–4 years of relevant technical experience

Strong troubleshooting and problem-solving skills

Proficiency with tools, soldering, and reading schematics

Excellent communication and organizational skills

Self-motivated, team-oriented, and customer-focused

Willingness to travel and fully commit to job-related commuting when required

Physically capable of performing job duties, including lifting, bending, pushing, pulling, and standing for extended periods

Strong verbal and written communication skills with fluency in English

Valid driver’s license and access to a reliable vehicle for occasional travel to client sites

Ability to pass a criminal background check and provide 2–3 professional references

Canadian Citizenship or Permanent Residency preferred; Open Work Permit holders must have a minimum of 3 years remaining validity

Summary

If you have the skills / qualifications detailed above we would love to connect further.

Please ensure to state the job role in the email subject line.

While all applications are appreciated, only qualified candidates already in the British Columbia area will be considered and contacted.

For more opportunities with us, please visit the link below

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [emailprotected] to ensure their ability to fully participate in the interview process.

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