Service Technician

ASSA ABLOY Group; Abbotsford; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry leader in automated door solutions is seeking a Service Technician to join their dynamic team. In this role, you will be responsible for diagnosing, troubleshooting, and repairing a variety of automated doors, ensuring exceptional service and customer satisfaction. With a commitment to career growth, the company offers comprehensive training and a supportive environment for professional development. If you have a mechanical aptitude and a passion for delivering quality solutions, this opportunity could be the perfect fit for you. Join a company that values diversity and innovation, and make a meaningful impact in the industry.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Company Matching

Paid Time Off

Flexible Scheduling

Ongoing Training Opportunities

Length of Service Awards

Qualifications

• Experience in repairing electro-mechanical devices and basic electrical circuits.
• Strong mechanical aptitude and commitment to customer satisfaction.

Responsibilities

• Perform maintenance and repairs on automated pedestrian doors.
• Diagnose issues with electro-mechanical devices and maintain communication with customers.

Skills

Mechanical Aptitude

Troubleshooting Electro-Mechanical Devices

Basic Electrical Circuits Knowledge

Customer Service Skills

Safety Commitment

Education

High School Diploma

AAADM Certification

Tools

Power Tools

Job description

ASSA ABLOY Entrance Systems, Pedestrian Door Solutions

Join the industry leader in automated door solutions! ASSA ABLOY Entrance Systems is a global manufacturer committed to creating safe, secure, and efficient entrance systems for people worldwide. We specialize in automated pedestrian, industrial, and high-performance door solutions, operating in over 100 countries.

Why Join ASSA ABLOY Entrance Systems?

At ASSA ABLOY, we offer more than a job — we provide an environment for growth, innovation, and meaningful contributions. Here’s why our team loves being part of ASSA ABLOY:

1. Comprehensive Benefits:
   Enjoy competitive pay, robust health insurance options, retirement plans, company vehicle and monthly/quarterly bonus opportunities. Your well-being matters to us, which is why we also offer PTO, holidays, and additional perks like tuition reimbursement and service awards.
2. Meaningful Impact:
   Your work will directly impact customers in industries such as healthcare, transportation, and retail by delivering sustainable, customized door solutions. Whether you’re solving complex technical challenges or collaborating with contractors, every task helps build safer, more efficient spaces.
3. Career Growth & Development:
   We invest in you from day one. Our in-house training certifies you as an Automatic Door Technician and provides opportunities to advance up our career ladder, from Service Technician to Senior Technician and beyond. Your professional aspirations are our priority.

The Role:

As a Service Technician, you’ll play a critical role in delivering exceptional service and reliable door solutions to our customers. You will diagnose, troubleshoot, repair, and upgrade a variety of sliding, swinging, and rotating doors while ensuring excellent customer satisfaction.

Key Responsibilities:

• Perform planned maintenance, break-fix repair, and upgrades of automated pedestrian doors at customer locations.
• Diagnose and troubleshoot issues involving electro-mechanical devices, electrical circuits, and relay logic.
• Work with aluminum frames, glazing materials, hardware, and low-voltage wiring.
• Maintain professional communication with customers, end-users, and contractors, providing exceptional service at every interaction.
• Participate in training programs and maintain AAADM certification.
• Operate power tools and perform physically demanding tasks (lifting up to 100 lbs., climbing ladders, kneeling).
• Participate in on-call rotations after certification and training.

What You Will Need:

• Mechanical aptitude with experience in repairing electro-mechanical devices.
• Knowledge of basic electrical circuits and low-voltage (120v) wiring (access control systems a plus).
• Experience in glazing, storefronts, aluminum frames, and hardware (preferred).
• Valid driver’s license and a good driving record.
• High commitment to safety, customer satisfaction, and teamwork.
• Ability to lift, bend, and use power tools effectively.

What We Offer:

1. Comprehensive Benefits:

• Health, dental, and vision plans
• 401(k) with company matching
• Short- and long-term disability, life, accident, and travel insurance
• 15 PTO days and 11 paid holidays

Work-Life Balance:

• Flexible scheduling for when life happens
• On-call responsibilities only after adequate training

Ongoing Training & Recognition:

• Continuous learning opportunities, including AAADM certification.
• Length of Service awards to celebrate your milestones.

Our Commitment to Diversity & Inclusion:

ASSA ABLOY fosters a workplace where everyone feels valued, respected, and included. We celebrate diversity and strive for equity in all aspects of our organization. Together, we innovate and create solutions that serve our global community.

We are the ASSA ABLOY Group:
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.