Service Shift Manager/Foreman - Swan River

Pattison Ag; Swan River; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive benefits

Company matched pension

Bonus eligibility

Job summary

Pattison Ag is seeking a Service Shift Manager/Foreman to join their energetic dealership in Swan River, MB. This role involves managing and directing the Service Department's workload, ensuring maximum efficiency and productivity while delivering exceptional service to customers.

Candidates should have a minimum of 5 years of experience in complex service repairs and must be able to lift up to 75 lbs occasionally. A valid driver's license and expert knowledge of mechanical systems are essential. The position offers competitive wages and comprehensive benefits as part of a purpose-driven organization.

Qualifications

• 5+ years of service repairs experience required.
• Valid driver's license is mandatory.
• Expertise in mechanical, electrical, and hydraulic systems.

Responsibilities

• Manage and direct the Service Department's workload.
• Optimize shop efficiency to avoid lost billable hours.
• Assign service department jobs according to technicians' skills.
• Motivate and assist employees in their roles.
• Conduct safety meetings and promote safe working habits.

Skills

Ability to operate vehicles/equipment for diagnostics

Complex service repairs/maintenance (5+ years)

Customer service skills

Team dynamics building

Job description

Job Description

Posted Monday, June 15, 2026 at 7:00 AM

At Pattison Agriculture we seek talent ready to GROW, CONNECT AND EVOLVE with us! We are looking for a Service Shift Manager/Foreman to join our fast-paced, energetic dealership in Swan River, MB.

In this role you will manage, coordinate, and direct the workload of the Service Department for maximum efficiency and productivity with commitment to delivering exceptional service to our customers. In one of Canada’s top John Deere dealer organizations you will help deliver quality work in a friendly and collaborative environment that encourages learning and growth.

Responsibilities

• Assign/schedule all service department jobs for technicians based on their skills/knowledge
• Motivate, inspire, and assist new and existing employees in their pursuit of excellence through coaching, training, and development
• Optimize shop efficiency and flow to avoid lost billable hours
• Ensure effective communication and follow up with customers and employees
• Identify opportunities for process improvement and training opportunities
• Provide backup support for Service Business Manager in their absence and during peak seasons
• Direct/assist employees in diagnosis/troubleshooting of machine problems
• Perform final checks/approvals on equipment before start of work order
• Provide exceptional customer service consistently above standards
• Assist service support staff in quoting repairs and maintaining accurate records
• Build effective and productive team dynamics with all internal departments
• Conduct safety meetings, encourage safe working habits

Requirements

• Ability to operate vehicles/equipment used for diagnostic purposes
• 5+ years performing complex service repairs/maintenance
• Ability to lift at least 40 lbs repeatedly; 40-75 lbs on occasion
• Ability to work flexible hours, varying shifts, weekends, and holidays
• Valid driver’s license required
• Expert knowledge of mechanical, electrical, and hydraulic systems used in the repair of ag/turf equipment
• Ability to use current business systems, working knowledge of computer functions and use.

CONNECT with us today!

Whether you're new to this field or experienced in other related fields, we offer continued education and training to help you thrive and expand your knowledge! Our 18 locations across Saskatchewan and Manitoba offer endless opportunities for you to GROW.

You’ll receive competitive wages, including shift premiums for qualifying shifts, comprehensive benefits, company matched pension, bonus eligibility, and future career opportunities in Parts, Sales, Service, and more. Contribute your strengths to a purpose-driven organization when you EVOLVE your career with Pattison Agriculture!

Apply early as recruitment for this position is ongoing and may be filled prior to the closing date. Candidates must be legally entitled to work in Canada.

We would like to thank all who apply; however, only those candidates selected for an interview will be contacted.