Service Delivery Manager

GardaWorld; Saint John; On-site; CAD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a dynamic Service Delivery Manager to lead operational efficiency and drive strategic initiatives. This role involves optimizing processes, fostering innovation, and ensuring seamless daily operations. The ideal candidate will have strong leadership skills, a strategic mindset, and a proven track record in building high-performing teams. Join a forward-thinking company where your contributions will significantly impact organizational success and help shape the future of service delivery. If you are ready to take on challenges and inspire teams, this opportunity is perfect for you.

Qualifications

• 1-3 years of management experience required.
• Strong leadership and analytical skills are essential.

Responsibilities

• Manage daily operations to meet productivity and quality standards.
• Develop processes to enhance efficiency and resolve operational challenges.

Skills

Leadership Skills

Analytical Skills

Problem-Solving Abilities

Communication Skills

Interpersonal Skills

Education

Post-secondary education

Equivalent work experience

Job description

Are you ready to lead, innovate, and elevate? Do you thrive in tackling challenges head-on, and have a knack for inspiring teams? If so, GardaWorld is on the hunt for a savvy Service Delivery Manager to steer our ship towards new horizons.

As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to fostering a culture of innovation, you'll play a pivotal role in our continued success.

Job Responsibilities:

1. Conduct and manage daily operations to meet productivity targets and quality standards.
2. Develop and implement streamlined processes to enhance efficiency.
3. Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.
4. Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
5. Foster a culture of teamwork, accountability, and continuous improvement among team members.
6. Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.

Qualifications:

1. Post-secondary education or equivalent work experience.
2. A minimum of 1-3 years of direct management experience.
3. Strong leadership skills with a track record of building high-performing teams.
4. Exceptional analytical and problem-solving abilities.
5. Excellent communication and interpersonal skills.
6. A strategic mindset with the ability to drive results in a dynamic environment.

Employment Details:

1. Employment Type: Permanent
2. Location: Saint John Airport (YSJ)

If you're ready to roll up your sleeves and dive into an exciting opportunity, we want to hear from you! Apply now and let's build something incredible together!

Accommodations are available upon request to support your participation during all stages of the recruitment process.