Service Coordinator for Early Intervention fo (SCEIRT)

Central Toronto Youth Services; Toronto; Hybrid; CAD 53,000 - 63,000; Full time

Benefits offered by this job

Flexibility: Hybrid, Flexible workweek

Extended Health & Dental (Employer 100

Extended Health: Employer pays 100%

RRSP: 5.5% employer paid

Vacation 15–20 days

Personal Leave 17 days

Float Days 1 day

Educational Leave 7 days

Job summary

Central Toronto Youth Services (CTYS) is seeking a Service Coordinator within the Early Intervention in Psychosis Program to provide clinical case management and NAVIGATE-based care for youth aged 14–24 experiencing psychosis or prodromal symptoms.

The role combines virtual and in-person services, requires anti-oppressive practice, collaboration with families and community resources, and may include some evening work. Ontario-based practice and a valid driver’s license are assets.

Qualifications

• Experience applying anti-oppressive frameworks with youth and families.
• Minimum 3 years in a mental health setting.
• Knowledge of recovery, wellness and trauma-informed care.
• Experience with NAVIGATE and Early Intervention models is a plus.
• Ability to work a hybrid schedule including some evenings.

Responsibilities

• Provide clinical and case management services informed by NAVIGATE standards.
• Develop comprehensive service delivery plans for 14–24 year-olds with psychosis or prodromal symptoms.
• Offer psycho-education on psychosis and recovery.
• Deliver a mix of virtual and in-person counselling.
• Integrate trauma-informed approaches and anti-oppression frameworks.
• Coordinate access to psychiatry, housing and crisis services.
• Maintain CTYS records and participate in team meetings.

Skills

Anti-oppressive practice

Case management

Assessment & planning

Community outreach

Team collaboration

Communication skills

French language (asset)

Driver's license (asset)

Education

MSW or equivalent (RP/RSW)

Job description

Central Toronto Youth Services (CTYS) is a community-based Children’s Mental Health Centre committed to responding to the needs of young people, their families, and the youth-serving community. We provide innovative approaches to the care of youth through advocacy, system navigation, and direct -service programming through case-management and counselling.

Early Intervention in Psychosis Program (EI) within New Outlook at CTYS

The Early Intervention Program (EI) is one of 5 New Outlook Programs funded by Ontario Health. The EI program provides community-based counselling and intensive case management for up to 3 years for young people (14-24) experiencing psychosis or exhibiting prodromal symptoms. As a member of the EI team, you will work with clients and their significant others to improve their quality of life and instill hope.

The Service Coordinator functions as a clinician case manager within an interprofessional team. In this role you will be expected to assess, plan, implement and evaluate clinical care utilizing a newly adopted model of care, NAVIGATE, that is designed to help deliver standardized, evidence-based care. In this role, you will provide the Individual Resiliency Training (IRT) component of the model which provides a framework for mental health assessment, monitoring client response to pharmaceutical and care interventions with an emphasis on resilience and collaborative care.

This position requires a sound knowledge of psycho-social rehabilitation, crisis intervention, addiction issues, severe and persistent mental illness, and an understanding of schizophrenia, primary mood disorders with psychosis, and other presentations of psychosis. Intervention is based on a community outreach model. EI staff support clients and caregivers through a blended service model with both community outreach and virtual work. A flexible work schedule is required to accommodate individual and family schedules in the evenings. For more details, see www.CTYS.org

As employers, we are committed to building intervention teams that reflect the diversity of our clients. Priority will be given to applicants that identify with and have experience supporting racialized communities, in particular Black and African-Canadian Communities.

Primary Responsibilities:

• To provide clinical and case management services, informed by Provincial Early Psychosis Intervention Program Standards (NAVIGATE).
• Work collaboratively with youth, and other service providers, as well as parents/caregivers to develop comprehensive and effective service delivery plans for transitional aged youth 14 -24 experiencing psychosis or exhibiting prodromal symptoms.
• Provide client support and psycho-education specific to psychosis and recovery.
• Provide a combination of virtual and in-person services in the office and/or community.
• Provide counselling and therapeutic services, informed by trauma theory, and evidence informed practices including CBT, MI, and recovery frameworks.
• Within above approaches, integrate knowledge of anti-oppression/anti-racism frameworks.
• Support advocacy and resource brokerage.
• Facilitate access to resources such as psychiatry, housing, substance abuse programs, crisis response services, etc. and to provide crisis response/safety planning as necessary.
• To fulfill the above-mentioned responsibilities in a flexible manner; may include some evening work.
• Participate in team, staff, supervision meetings, consultations and training.
• Maintain all records and reports as required by the CTYS policies and procedures.
• Other duties as assigned.

Qualifications

• BIPOC Identification, member of Black/A.C community prioritized.
• MSW or equivalent education and experience with membership in a Regulated Health College (R.P./RSW).
• Demonstrated experience working from an anti-oppressive framework with youth and families from diverse ethno-cultural and socio-economic backgrounds including youth with diverse intellectual abilities and racialized communities.
• Minimum of 3 years’ experience in a mental health setting.
• Knowledge of appropriate therapeutic approaches & interventions; practice of holistic and recovery & wellness frameworks.
• Experience with and understanding youth with psychosis and Early Intervention Models of Care.
• Excellent assessment, formulation, and case planning skills utilizing a strength-based approach.
• Experience working from a community outreach model.
• Ability to work independently and as part of a team.
• Knowledge of local community resources to support youth and families.
• Excellent verbal and written communication skills; French language an asset.
• Valid Ontario driver’s license and use of a car is an asset (due to the outreach nature of the role.
• Vacation: 15 days first year, 20 days after one year of service
• Personal Leave: 17 days
• Float Days: 1 day
• Educational Leave: 7 days
• Extended Health: Employer pays 100% extended health and dental single and family coverage, employee and family assistance programs, and travel insurance.
• RRSP: 5.5% employer paid
• Compensation: Competitive salary & support during approved medical leave (sick-leave, STD, & LTD).
• Flexibility: Hybrid, Flexible work week
• Salary Range: $53,170.53-63,488.39

We thank all interested parties but only those selected for an interview will be contacted.

Equity and Inclusion:

We acknowledge that Central Toronto Youth Services is situated on the unceded lands and territories of the Anishinaabeg, Haudenosaunee, Chippewa, the Mississauga's of the Credit, and is now home to many diverse nations. We also acknowledge that Toronto is covered by Treaty 13 signed with
the Mississauga’s of the Credit. We respectfully recognize the presence of Indigenous peoples, both in the past and present, as we commit to action, education, meaningful dialogue and necessary change.
As an employer, we are dedicated to cultivating an inclusive workplace and building intervention and management teams that reflect the diversity of our clients and the communities we serve.
We actively seek to attract, develop, and retain talent from diverse backgrounds, including but not limited to racialized individuals, 2SLGBTQ+ individuals, persons with disabilities, and those from various socio-economic backgrounds. We strive to cultivate an inclusive culture that eliminates barriers, advances of equity, and supports the success and well-being of all employees.

Accommodations:

CTYS is committed to creating an accessible and inclusive organization. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code (OHRC), CTYS will provide accommodation throughout the recruitment and selection process to applicants with disabilities. During any stage of the recruitment process, please notify usof the nature of any accommodation(s) you may require. Any information received relating to accommodation measures will be addressed confidentially.