Service Coordinator

Saint Elizabeth; Middlesex Centre; Hybrid; CAD 25,000 - 35,000; Part time

Job summary

A leading Canadian not-for-profit organization is seeking a Part-Time Service Coordinator for a hybrid role in London, Ontario. The position involves coordinating client care, scheduling staff, and maintaining records. Ideal candidates will have strong data entry skills, good communication abilities, and a background in medical administration. Join a team dedicated to making a difference in the community with competitive benefits and ongoing professional development.

Benefits

Comprehensive benefits

Pension plan

Education bursaries

Tuition Assistance Program

WorkPerks discounts

Qualifications

• Availability for days, evenings, weekends, and holidays.
• Experience with community health providers preferred.

Responsibilities

• Support schedule planning for the healthcare team.
• Maintain electronic client records and database.
• Respond promptly to caller inquiries.

Skills

Data Entry

Verbal Communication

Customer Service

Reading Comprehension

Education

Courses in Medical Administration

Tools

MS Office

Job description

Hiring for a Hybrid Part Time Service Coordinator Role in London, Ontario

POSITION SUMMARY:

Working part-time in a hybrid role at our Service Delivery Centre in London, this position is responsible for the efficient coordination of client care.

Reasons to Join Our Team:

• Be part of a distinguished Canadian, not-for-profit organization with a century of experience.
• Opportunities to utilize and expand your skills.
• Ongoing education, training, and professional development.
• Comprehensive benefits, pension plan, and education bursaries.
• Extensive paid orientation and preceptorship programs.
• Tuition Assistance Program.
• WorkPerks discounts from leading brands and local businesses.

Responsibilities:

• Support schedule planning for the healthcare team.
• Schedule staff to ensure continuity of care.
• Maintain electronic client records and database.
• Perform data entry for clients, employees, and billing.
• Respond promptly to caller inquiries.
• Assist with billing activities and generate reports.
• Investigate service discrepancies.
• Perform other administrative duties as assigned.

Minimum Requirements:

• Availability days, evenings, every other weekend, and stat holidays (7am-9pm).
• Quiet, confidential workspace for remote work; office presence may be required.
• Access to high-speed internet and a computer.
• Intermediate data entry and keyboarding skills.
• Experience with PC databases and MS Office.
• Good reading comprehension, verbal communication, and customer service skills.
• Ability to work independently, prioritize, and handle deadlines.
• Courses in medical administration or healthcare preferred.
• Experience with community health providers preferred.
• Willingness to attend in-office training for 4-6 weeks and work one day per week in the London office.

About Us:

SE is dedicated to bringing hope and happiness to clients across Canada, treating everyone with dignity and empathy. As a not-for-profit social enterprise, we foster an inclusive environment with competitive benefits, RRSP pension, and work-life balance. We are committed to health and safety, requiring full COVID-19 vaccination for employees. For accommodations, contact our Talent Acquisition Team at [e-mail].