Service Billing Coordinator - Calgary

GDI Ainsworth; Calgary; Hybrid; CAD 40,000 - 65,000; Full time

Job summary

GDI Ainsworth is seeking a Service Billing Coordinator to support the Service Department’s invoicing workflow.

Reporting to the Operations Manager, you will process paperwork, validate costs, and generate weekly invoices for customers. Collaboration with the service team and dispatch is essential to capture billable items accurately.

Qualifications

• 2+ years’ experience in billing/invoicing or finance/accounting.
• Proficiency in MS Word, Excel & Outlook.
• Accurate keyboarding skills with numeric keypad.
• Accountable and takes ownership of workload.
• Attention to detail and quality in task completion.
• Effective written and verbal English communication.
• Teamwork and ability to work independently as needed.
• Flexible and able to adapt priorities.

Responsibilities

• Review services verified as complete and validate paperwork and costs.
• Validate technician notations and sources for billable charges.
• Apply stock/other charges and verify vendor pricing for services.
• Compile information for each service job and prepare invoices.
• Submit weekly audit batch for manager approval and distribute invoices.
• Process customer inquiries and billing queries.
• Ensure monthly budget targets are met.
• Identify opportunities to include additional billable items.

Skills

Billing & Invoicing

Attention to Detail

Time Management

Communication (English)

Teamwork

Tools

MS Word

MS Excel

MS Outlook

Job description

If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the GDI Ainsworth team today!

Job Summary:

Reporting to the Operations Manager, the Service Billing Coordinator is required to process all paperwork related to the operation of the Service Department, in order to produce service invoices on a weekly basis.

Key Responsibilities:

• Review services that have been verified as complete by the service team and validate all paperwork and costs are incurred.
• Review technician notations & supporting documents to ensure a clear correlation of events to support billable charges.
• Apply stock (truck) or other misc. charges and/or verify vendor pricing associated with the services.
• Compile all information pertaining to individual service jobs and prepare for billing.
• Submit weekly audit batch for manager approval, then distribute invoices and supporting documents to customers via email, portals or mail.
• Process customer complaints and billing queries.
• Ensure monthly budget #'s are being met.
• Review available billable opportunities with branch administrators and dispatch teams to encourage additional items to flow onto the billing reports.

Qualifications:

• 2+ years’ experience in billing/invoicing or finance/accounting experience.
• Proficiency in MS Word, Excel & Outlook.
• Accurate keyboarding skills including use of numeric keyboard pad with an ability to sustain keyboarding/typing.
• Accountable - Takes ownership of personal workload, manages tasks and sets priorities based on business needs.
• Attention to Detail – Attends to details and pursues quality in the accomplishment of tasks, regardless of the volume of duties encountered.
• Time Management - Balances a myriad of tasks; prioritizes duties as needed.
• Communication - Ability to effectively communicate both verbally and in writing in English.
• Teamwork – Positive self-starter with the ability to work individually as well as part of a team but can also self-manage and work independently.
• Flexible – ability to be agile and change priorities as needed.
• Experience/knowledge of Microsoft products (Word, Excel and Outlook).

Why work at GDI Ainsworth?

GDI Ainsworth, is growing at an unprecedented rate and to help attract and retain top talent, we provide benefits on your first day with us. We offer a wide variety of benefits including the following:

Benefits: Comprehensive health, dental and medical benefits, including wellness supports, RRP matching and generous vacation

Rewards: Service milestones and peer recognition plus Employee Discounts and Incentives

Flexibility: Hybrid working models, where applicable

Diversity: An inclusive organization that embraces diversity and belonging; work in a great team atmosphere with future potential for promotion within company

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

GDI Ainsworth, is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.

GDI Ainsworth, is an integrated multi-trade company, offering an end-to-end services and solutions for all asset maintenance and refurbishment requirements of our customers. We are continually striving to create better and more advanced products as well as provide the highest quality service.

We are rapidly growing and need talented professionals to help drive our vision at becoming the best multi-trade company in the country! Join us…. Make a difference.