Service Assistant - BMW Etobicoke

Policaro Group; Toronto; On-site; CAD 30,000 - 46,000; Full time

Benefits offered by this job

Benefits on Day 1

Employee appreciation

Professional development

Positive work environment

Work-life balance

Community engagement

Job summary

Policaro Group is seeking a Service Assistant to greet and assist service customers, coordinate vehicle intake and delivery, and communicate with advisors to keep service timelines on track.

You will help maintain a clean, organized service area and customer lounge while supporting a high-performance team dedicated to premium experiences in the luxury automotive space.

Qualifications

• Passion for premium vehicles and delivering outstanding customer experience.
• Comfortable working outdoors in various weather conditions.
• Self-motivated, ambitious, and goal-oriented mindset.
• Valid and clean driver's license.

Responsibilities

• Greet and assist service customers, ensuring they feel welcome and informed.
• Coordinate vehicle intake and delivery, including basic documentation and handoffs
• Communicate with advisors to keep service timelines on track
• Help maintain the cleanliness and organization of the service area and customer lounge

Skills

Customer service

Sales support

Outdoor work

Job description

Accelerate Your Career!

Are you a dynamic, results-driven sales professional with a passion for luxury vehicles and exceptional customer service? We are seeking a Service Assistant to joinour high-performance team!

Why Join Us?

At Policaro Group, we don't just sell cars—we deliver world-class experiences. Our commitment to excellence, innovation, and customer satisfaction is matched by our dedication to our employees' growth and well-being. As a Sales Assistant, you'll work with premium brands, cutting-edge technology, and a supportive team thatvalues your success.

What You'll Do:

• Greet and assist service customers, ensuring they feel welcome and informed.
• Coordinate vehicle intake and delivery, including basic documentation and handoffs
• Communicate with advisors to keep service timelines on track
• Help maintain the cleanliness and organization of the service area and customer lounge

What We're Looking For:

• Passion for premium vehicles and delivering outstanding customer experience
• Comfortable working outdoors in various weather conditions
• Self-motivated, ambitious, and goal-oriented mindset
• Valid and clean driver's license

What We Offer:

• Comprehensive Benefits Package on Day 1: Including health, dental, vision and disability coverage
• Employee Appreciation: Regular events such as food trucks, dinners, and gift cards to recognize and celebrate our team's efforts
• Professional Development: Opportunities for growth within the company; we believe in promoting from within
• Positive Work Environment: A supportive, family-like atmosphere where management is approachable, and employees are treated with respect
• Work-Life Balance: We value your time and strive to provide a balance that supports your personal and professional life with generous vacation, paid sick and personal days
• Community Engagement: Be part of a company that supports charitable initiatives, including partnerships with organizations like the SickKids Foundation and paid volunteer days

Ready to Accelerate Your Career?

Policaro Group is an exclusive luxury automotive retailer located throughout the GTA and Southern Ontario. The Group takes immense pride in being recognized as one ofCanada’s Best Managed Companies in 2026 for the fifth consecutive year. In addition, all our qualifying dealerships were awarded Automotive News Canada's Best Dealership to work for in 2025. We are the steward of eight automobile franchises representing Acura, BMW, Land Rover, Lexus, Porsche, Volvo, Tedson and Zenvo.

Our organization is home to over 550 highly trained,motivated, and inspired employees with a common focus on customer experience.With a firm dedication to providing unparalleled service, Policaro Groupensures that each customer interaction surpasses expectations, solidifying ourposition as a leader in the automotive retail sector.