Service Advisor (Norden Volkswagen)

Go Auto; Edmonton; Sur place; CAD 52 000 - 68 000; Plein temps

Avantages offerts par ce poste

Consistent Hours

Vacation Time

Career Growth

Learning & Development

Employee Investment Program

Health & Dental

Résumé du poste

Norden Volkswagen is seeking a Service Advisor to join their busy, team-driven service department. You’ll be the first point of contact for customers, guiding them through the service process with clear communication and a customer-first approach.

Enjoy consistent hours with no evenings, built-in time off, and real career growth through internal promotion, ongoing training, and Go Auto U programs. Health, dental, and a robust investment program add to a compelling package.

Qualifications

• Experience in automotive service, customer service, or sales.
• Strong communication and problem-solving skills.
• A calm, professional approach, especially when things get busy.
• Passion for vehicles and a desire to keep learning.

Responsabilités

• Welcoming customers and guiding them through the service process with clear, friendly communication.
• Collaborating with techs to ensure repairs are done right the first time.
• Managing service schedules and follow-ups to keep things running smoothly.
• Building long-term customer relationships based on trust and reliability.

Connaissances

Automotive service experience

Customer service

Sales experience

Description du poste

Service Advisor – No Evenings, Great Pay, and Real Career Growth

If you’ve got a passion for people, a love of vehicles, and a talent for making complex things sound simple, this might be the perfect fit!

Norden Volkswagen is a BUSY dealership. This means steady traffic, strong support, and a ton of opportunity for Service Advisors who want to grow their careers in a fast-paced, team-driven environment.

As a Service Advisor, you’re more than a middle person between the customer and the shop, you’re the first point of contact and a trusted guide. You help customers understand their needs, keep them informed, and build the kind of loyalty that keeps them coming back.

What You’ll Be Doing:

• Welcoming customers and guiding them through the service process with clear, friendly communication
• Collaborating with techs to ensure repairs are done right the first time
• Managing service schedules and follow-ups to keep things running smoothly
• Building long-term customer relationships based on trust and reliability

What You Bring:

• Experience in automotive service, customer service, or sales
• Strong communication and problem-solving skills
• A calm, professional approach. Especially when things get busy
• Passion for vehicles and a desire to keep learning

Why You’ll Love It Here:

• Consistent Hours – No evenings, no guessing. Just a reliable schedule
• Real Time Off – 3 weeks vacation your first year. Up to 5 weeks as you grow with us
• Career Growth – We don't just offer jobs; we build lifelong careers. We have a known Promote from Within culture, climb the ladder!
• Learning & Development – Ongoing training, certifications and access to Go Auto U
• Employee Investment Program – Earn a 10% guaranteed return on your investment (up to 16%)
• Smile Big, Stay healthy – Health and dental for you andyour family, plus a Health & Lifestyle Spending Account
• Luxury Inside and Out – Our dealership is as polished as the cars we sell! Sleek design, modern spaces, and a workplace you will be proud to call home.