Service Advisor — Auto Care & Customer Experience

Cambridge Housing Authority; Chilliwack; On-site; CAD 45,000 - 65,000; Full time

Job summary

A local automotive dealership in Chilliwack is seeking an experienced Service Advisor to enhance customer experiences and manage service operations. The ideal candidate has a minimum of 2 years' experience in a dealership environment and is skilled in communication and problem-solving. This role offers a competitive compensation package and numerous perks, including professional development opportunities.

Benefits

Competitive Compensation and Benefits Package

Employee Vehicle Purchase & Service Plans

Employee and Family Assistance Programs

Company-wide appreciation events and contests

Professional development opportunities

Qualifications

• Minimum of 2-year dealership experience in a Service Advisor role required.
• Proven ability to provide an exceptional customer experience.
• Experience and desire to work with technology.

Responsibilities

• Estimating the cost and time needed for repairs.
• Welcoming customers and discussing their needs.
• Connecting customers to the right auto technician.

Skills

Customer experience

Communication

Organization

Problem solving

Technology utilization

Education

2+ years of dealership experience

Tools

CDK

Job description

A local automotive dealership in Chilliwack is seeking an experienced Service Advisor to enhance customer experiences and manage service operations. The ideal candidate has a minimum of 2 years' experience in a dealership environment and is skilled in communication and problem-solving. This role offers a competitive compensation package and numerous perks, including professional development opportunities.