Service Advisor

Chrysler; Yarmouth; On-site; CAD 40,000 - 60,000; Full time

Job summary

Bruce Chrysler seeks a customer-focused Automotive Service Advisor. This role connects customers with service teams, ensuring satisfaction through engagement, estimates, and follow-ups. Ideal candidates have strong communication skills and a passion for automotive services. Join us for a fulfilling career offering growth and a supportive environment.

Benefits

Competitive salary with bonus opportunities

Ongoing professional development training

Employee discounts on vehicle services

Comprehensive health and dental benefits

Qualifications

• Strong interpersonal and communication skills.
• Previous experience in automotive service, retail, or customer service is an asset.
• Excellent organizational skills and ability to handle multiple tasks.

Responsibilities

• Greet customers and listen to their service needs.
• Provide clear and accurate service estimates.
• Manage appointments to ensure efficient workflow.

Skills

Interpersonal skills

Communication skills

Organizational skills

Customer satisfaction focus

Education

Previous experience in automotive service or retail

Tools

Service management software

Job description

Are you a customer-focused professional with a passion for cars? Join our team at Bruce Chrysler as an Automotive Service Advisor and be the key connection between our customers and our service team!

What We Offer :

• Competitive Salary : Enjoy a stable income with opportunities for bonuses.
• Professional Development : Access ongoing training to enhance your skills and career growth.
• Supportive Work Environment : Join a team where collaboration and customer satisfaction come first.
• Employee Discounts : Receive discounts on vehicle parts, services, and maintenance.
• Comprehensive Benefits Package : Health, dental, and retirement benefits to support you and your family.

Your Responsibilities :

• Customer Engagement : Greet customers warmly and listen to their service needs.
• Service Recommendations : Provide clear, accurate service estimates and explain necessary repairs and maintenance.
• Scheduling & Coordination : Manage appointments to ensure efficient workflow in the service department.
• Liaison Role : Act as the bridge between customers and technicians, ensuring transparency and communication.
• Follow-Up : Contact customers to update them on repair status, and confirm satisfaction post-service.

What You Bring :

• Strong interpersonal and communication skills, with a focus on customer satisfaction
• Previous experience in automotive service, retail, or customer service is an asset.
• A keen interest in automotive services and a willingness to learn.
• Excellent organizational skills and the ability to handle multiple tasks.
• Proficiency in computer systems and experience with service management software is a plus.

Join us and help make every customer experience smooth and positive! Apply today to start your career as a Service Advisor.