Service Advisor

Audi Thornhill; Vaughan; On-site; CAD 40,000 - 60,000; Full time

Job summary

Audi Thornhill is looking for a motivated Service Advisor to join their dynamic team. This role involves providing exceptional customer service, advising clients on vehicle maintenance, and driving sales in a fast-paced environment. The ideal candidate should inspire teamwork and possess a strong customer relations aptitude.

Benefits

Competitive compensation

Employee support and training programs

Career growth and advancement opportunities

Employee discount programs

Work-life balance

Qualifications

• Aptitude for customer relations and service.
• Ability to work in a fast-paced environment.
• Drive to learn and evolve.

Responsibilities

• Provide front-line customer service and sales for the Service Department.
• Explain nature of repairs and advise customers.
• Schedule appointments and sell required maintenance.

Skills

Customer relations

Sales ability

Teamwork

Adaptability

Tools

CDK

Job description

WANT TO WORK for one of Canada’s Best Managed Companies?

Dilawri Group is now actively searching for a Service Advisor to join the team at Audi Thornhill .

Apply to this position if you :

• Want to work in an ever-changing market
• Enjoy working in a fast-paced environment where adaptive skills lead to success
• Want to be part of an organization leading the way with analytical leadership and empowerment
• Have no management experience but have a drive to learn and evolve

Responsibilities :

• Provide front-line customer service and sales for the Service Department
• Greeting customers on the phone or in the Dealership
• Explaining the nature of repairs
• Advising customers how to look after their vehicles
• Scheduling appointments
• Selling labour
• Providing an extraordinary experience for all customers

Qualifications :

• CDK experience preferred
• An aptitude for customer relations / service
• Ability to sell required maintenance
• Ability to work as a part of a TEAM
• Ability to work in a fast-paced environment

What We Offer :

• Competitive compensation
• Employee support and training programs
• Wide array of career growth and advancement opportunities
• Employee discount programs
• Work-life balance

If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.

ABOUT US

Dilawri Group of Companies represents 83 dealerships nationwide with 23 dealerships in Ontario! Dilawri Group offers a performance-driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We strive to provide our employees with not just another job but a career. We offer a “promote from within culture”, training, solid pay plans, benefits and perks including employee incentives on vehicle purchases, parts and service.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.