Service Advisor

The Humberview Group; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading automotive dealer group is seeking a Service Advisor to join their team. The role involves welcoming customers, understanding their service needs, and providing expert advice on vehicle care. Competitive compensation includes a base salary, commission opportunities, and various benefits that ensure a supportive work environment.

Benefits

Comprehensive benefits package

Career Growth opportunities

Rewards Program and bonuses

Exclusive Team Member pricing

Work-Life Balance

Qualifications

• Experience as a Service Advisor is strongly preferred.
• Previous experience in a customer-focused industry.
• Strong communication skills (verbal & written).

Responsibilities

• Greeting customers and determining service needs.
• Booking appointments and advising on available services.
• Follow up with the progress of each repair order.

Skills

Customer service

Communication

Problem solving

Job description

Join to apply for the Service Advisor role at The Humberview Group

1 day ago Be among the first 25 applicants

Join to apply for the Service Advisor role at The Humberview Group

Humberview Chevrolet Buick GMC is looking for a Service Advisor to join their team in Etobicoke.

The Service Advisor is responsible for greeting customers, listening to their description of the problems or service needs, determining the type of service required, and preparing repair orders.

The Service Advisor will also advise customers on other available services, book appointments, and build lasting relationships.

Humberview Chevrolet Buick GMC is a proud member of The Humberview Group - one of Ontario's leading automotive dealer groups and winner of Canada's Best Managed Companies program for 2024. As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands. And 1 Promise: Serving you better, each and everyday.

Pay: Starting at $40,000 annual base salary + commission.

Why Join HG

• Career Growth: Unlock opportunities for advancement within our organization.
• Rewards Program: Enjoy bonuses and incentives, including a referral bonus of up to $2,000.
• Comprehensive Benefits: Competitive compensation with health, dental, travel, and life insurance, RRSP match and an Employee Assistance Program (EAP).
• Excellence Recognition: Proudly awarded as one of Canada's Best Managed Companies in 2024.
• Established Legacy: With over 60 years of service, our loyal customer base forms the foundation of our success.
• Mentorship: Receive training and support from our leadership team.
• Exclusive Perks: Access Team Member pricing on vehicles, services, and accessories, plus discounts on brands and gym memberships.
• Social Engagement: Engage in social events like sporting gatherings and BBQs.
• Work-Life Balance: No Sunday or holiday work plus long weekends off all summer-long for more time with family.
• And much more for you to discover!
  
  

Job Duties

• Consistently offer professional, friendly, and engaging service.
• Ensuring customers receive the highest attention prior, during and after their service visit.
• Advise customers on the care of their cars and the value of maintaining their vehicles.
• Scheduling appointments.
• Handling customer’s inquiries and concerns.
• Follow up with the progress of each repair order during the day.
• Handle telephone inquiries regarding work in process and appointments.
• Additional duties as assigned.
  
  

What We Look For

• A great attitude!
• Experience as a Service Advisor is strongly preferred.
• Previous experience in a customer-focused industry.
• Strong communication skills (verbal & written).
• Thrives in a fast-paced environment.
• A valid driver’s license.
• Understanding of CDK would be considered an asset.
• Calm, efficient, and organized with great attention to detail.
• Friendly and a trustworthy individual.
• Ability to multi-task.
• Competent level of computer proficiency.
• Commitment to delivering the highest level of customer service.
• Excellent listening skills.
• Problem solver.
  
  

At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term. Having a great corporate culture with team members who share our values is what makes us stand out.

Whether you’re new to the automotive industry or you’re looking for more growth opportunities, we would love to meet you!

We are an equal opportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request for candidates taking part in any stage of the selection process. We thank all candidates, but only those selected for an interview will be contacted.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Retail Motor Vehicles

Referrals increase your chances of interviewing at The Humberview Group by 2x

Get notified about new Service Advisor jobs in Etobicoke, Ontario, Canada.

Assistant Service Manager (Service Advisor) - Parkway Honda

Toronto, Ontario, Canada CA$46,000.00-CA$51,000.00 2 weeks ago

Full-time Star Attendant - Mercedes-Benz Toronto Queensway - 25217

Customer Care Process Advisor (North York, ON)

Mississauga, Ontario, Canada CA$85,000.00-CA$100,000.00 1 month ago

Client Advisor, Part-Time, Square One Mall

Manager, Global IT Service Management and Governance

Customer Experience Representative - Operations

Customer Service Representative - Manulife Centre

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.