Service Advisor

Bruce Chrysler; Town of Middleton; On-site; CAD 40,000 - 60,000; Full time

Job summary

Bruce Chrysler is seeking an Automotive Service Advisor who will play a vital role in customer engagement and service coordination. The ideal candidate should possess strong communication skills and a passion for automotive service. Join a supportive team that emphasizes collaboration and customer satisfaction, while enjoying competitive salary and benefits.

Benefits

Competitive Salary

Professional Development

Supportive Work Environment

Employee Discounts

Comprehensive Benefits Package

Qualifications

• Previous experience in automotive service or retail is an asset.
• Proficiency in computer systems.
• Strong focus on customer satisfaction.

Responsibilities

• Greet customers and assess their service needs.
• Provide clear service estimates and explain necessary repairs.
• Manage appointments for efficient service workflow.

Skills

Customer satisfaction

Interpersonal skills

Communication skills

Organizational skills

Tools

Service management software

Job description

Are you a customer-focused professional with a passion for cars? Join our team at Bruce Chrysler as an Automotive Service Advisor and be the key connection between our customers and our service team!

What We Offer :

• Competitive Salary : Enjoy a stable income with opportunities for bonuses.
• Professional Development : Access ongoing training to enhance your skills and career growth.
• Supportive Work Environment : Join a team where collaboration and customer satisfaction come first.
• Employee Discounts : Receive discounts on vehicle parts, services, and maintenance.
• Comprehensive Benefits Package : Health, dental, and retirement benefits to support you and your family.

Your Responsibilities :

• Customer Engagement : Greet customers warmly and listen to their service needs.
• Service Recommendations : Provide clear, accurate service estimates and explain necessary repairs and maintenance.
• Scheduling & Coordination : Manage appointments to ensure efficient workflow in the service department.
• Liaison Role : Act as the bridge between customers and technicians, ensuring transparency and communication.
• Follow-Up : Contact customers to update them on repair status, and confirm satisfaction post-service.

What You Bring :

• Strong interpersonal and communication skills, with a focus on customer satisfaction
• Previous experience in automotive service, retail, or customer service is an asset.
• A keen interest in automotive services and a willingness to learn.
• Excellent organizational skills and the ability to handle multiple tasks.
• Proficiency in computer systems and experience with service management software is a plus.

Join us and help make every customer experience smooth and positive! Apply today to start your career as a Service Advisor.

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