Service Advisor

Carle Ford Inc; Outaouais; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Above-Average Compensation

Recognition

Stability

Work Environment

Job summary

Carle Ford Inc. is seeking a Service Advisor to be at the heart of our high-volume service operation in Quebec. You will welcome customers, analyze maintenance needs and clearly explain estimates, while maintaining transparent communication across the service team and customers.

Join a stable, award-winning dealership that values performance and customer satisfaction, offering highly competitive compensation and opportunities for growth within Canada’s efficiency leader.

Qualifications

• Experience in automotive after-sales service.
• Strong communication and interpersonal skills.
• Ability to stay organized in a high-volume environment.

Responsibilities

• Welcome customers professionally and deliver a 6-star experience.
• Analyze maintenance needs and explain estimates clearly.
• Manage a fast-paced workflow with clear communication.
• Ensure follow-up between service department and customers to maximize satisfaction.

Skills

Communication

Attention to Detail

Ambition

Automotive after-sales experience

Job description

Join an award-winning team where efficiency, performance, and customer satisfaction are at the heart of everything we do.

About Us

Since 2015, Carle Ford has established itself as a benchmark in Quebec's automotive industry. Our analytical rigor and optimized management earned us the title of Canada's Most Efficient Dealership by CADA in 2022.

For us, efficiency serves performance and customer satisfaction.

The Challenge We Offer

As a Service Advisor, you are at the heart of our operational engine. Thanks to our loyal customer base and our leadership position, we operate at a high volume. This steady flow allows us to offer exceptional stability and, above all, compensation packages that are among the most competitive in the market.

Your Responsibilities

• Welcome customers professionally and deliver a "6-star" experience.
• Manage a fast-paced workflow while maintaining clear and transparent communication.
• Analyze maintenance needs and clearly explain estimates.
• Ensure effective follow-up between the service department and the customer to maximize satisfaction.

Desired Profile

• Experience: Relevant experience in automotive after-sales service.
• Communication: You naturally connect with people and build trust easily.
• Attention to Detail: You value optimized processes. In a high-volume environment, organization is your greatest strength.
• Ambition: You are looking for a role where your efforts are rewarded fairly.

Why Join the Carle Ford Family?

• Above-Average Compensation: Our business volume allows us to offer highly competitive salaries and performance bonuses.
• Recognition: Grow within Canada's efficiency leader.
• Stability: A strong company with continuous growth since 2015.
• Work Environment: A close-knit team that works hard while always valuing respect and enjoyment.