Service Advisor

Steele Auto Group; Halifax; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading automotive group in Halifax seeks a passionate and detail-oriented Service Advisor. The ideal candidate will play a key role in enhancing customer relationships by providing exceptional service, while ensuring vehicle maintenance and repairs are handled efficiently. Join a supportive team that values your growth and offers numerous benefits, including flexible health plans, professional development, and employee discounts.

Benefits

Flexible Health & Dental Plans

Growth Opportunities

Employee Discounts

Retirement Savings Plan

Work Boot Reimbursement

Qualifications

• Minimum of 2 years of customer service experience.
• Strong communication and relationship-building skills.
• Confidence in multitasking in a fast-paced environment.

Responsibilities

• Greet clients and guide them through maintenance or repair needs.
• Create accurate estimates and maintain records of service visits.
• Stay current on Audi standards and tools.

Skills

Customer Service

Communication

Problem Solving

Multitasking

Organizational Skills

Job description

Description

At Steele Auto Group, we believe work should mean more. Here, you're not just doing a job, you’re part of something bigger. We’re proud to deliver the Best Customer Buying Experience. At the core of it all is our people where "Everything We Do is Driven by You"—your passion, your purpose, your potential.

People First, Performance Driven. Become a Service Advisor at Audi Halifax.

As a Service Advisor at Audi Halifax, you’ll be the face of our service experience, delivering the same precision, care and confidence that defines every Audi on the road. You’ll greet clients with professionalism, guide them through their maintenance or repair needs, and ensure every detail is handled with efficiency and clarity. From diagnosing concerns to providing transparent estimates and coordinating service appointments, you'll play a key role in keeping both vehicles and client relationships running smoothly. If you have strong communication skills, a sharp eye for detail, and a genuine passion for delivering top tier customer service, this is your chance to grow with a brand that sets the standard in automotive excellence.

• Listening closely to customers to identify symptoms and determine service needs.
• Confirming warranty or service coverage and clearly outlining what’s included.
• Creating accurate estimates by pricing materials, labour and supplies.
• Preparing detailed repair orders that reflect both client concerns and technician findings.
• Keeping customers informed with clear timelines, transparent updates and answers to their questions.
• Maintaining detailed records of service visits and repairs.
• Staying current on Audi standards, tools and training materials.
• Adding value wherever possible and embracing opportunities to elevate the client experience.

What you bring:

• A minimum of 2 years of customer service experience.
• Previous automotive service experience (an asset but not required).
• Strong communication and relationship-building skills.
• A positive, team-oriented mindset.
• Confidence in multitasking and staying organized in a fast-paced environment.
• A valid driver’s license with a clean abstract.

Why You'll Love Steele Auto Group:

At Steele Auto Group, you’re not just joining a company—you’re joining a community. We’re all about:

• A Fun & Supportive Team – Join a crew of outgoing, motivated professionals who will mentor, support, and cheer you on.
• Flexible Health & Dental Plans – Six cost-shared options tailored to your lifestyle.
• Growth Opportunities – We promote from within and support your professional journey.
• Employee Discounts – On vehicle purchases, parts, and service at any of our locations.
• Retirement Savings Plan – Employer-matched up to 4% (and up to 5% after 5 years)—because your future matters.
• A fun, fast-paced culture – No two days are the same, and we like it like that.
• Making a difference – Through community partnerships and exciting campaigns.
• Work Boot Reimbursement – Need new boots? Get up to $350 reimbursed—no waiting required!

Steele Auto Group is more than just a workplace—it’s a place where your talents are recognized, your growth is championed, and your potential is limitless. We believe in building careers, not just filling roles, which is why we prioritize internal promotion and invest in developing our people. Every team member plays a role in our success, and we’re proud to foster a workplace that’s fair, inclusive, and full of opportunity for everyone.

Apply now and start driving your career forward—with a team that’s got your back!