Server Trainee

Boiling Point Group, Inc.; Vancouver; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Paid sick time

Paid time off

Job summary

Boiling Point in Vancouver is seeking friendly, motivated servers to join our team and deliver exceptional hospitality. You will greet guests, take orders, serve food and beverages, handle POS transactions, and help maintain a clean, efficient dining room.

Ideal candidates have 1 year of restaurant or fast-paced food retail experience, a positive attitude, strong teamwork, and the ability to multitask with flexible schedules. High school diploma preferred; background check may apply.

Qualifications

• 1 year of food retail experience as a server.
• Friendly attitude with excellent customer service.
• Able to multitask and work in a team.
• Flexible schedules.
• Background check and employment verification process.
• High School diploma preferred.

Responsibilities

• Greet incoming customers immediately whenever possible.
• Know the food and beverage menu and make suggestions.
• Take orders and serve food and/or beverage to customers.
• Process payments through POS system.
• Maintain dining area cleanliness and reset tables for next guests.
• Assist with general housekeeping duties of restrooms.
• Stock service areas with supplies as needed.
• Maintain personal health and sanitation standards.
• Follow BP safety codes and ethics.

Skills

Customer service

Teamwork

Flexible schedule

Positive attitude

Education

High School diploma

Tools

POS system

Job description

We are looking to expand and are in need of candidates with a positive, motivated attitude that would love to grow with the company. We would love for you to join us and be part of the Boiling Point family!

Purpose & Summary:

To serve and provide exceptional service and hospitality to every customer in the restaurant while participating in team work ensuring absolute customer satisfaction. Servers are responsible for positive customer interactions while serving in a friendly and efficient manner. Thoroughly knowledgeable in all aspects of BP’s menu and prices and can make recommendations.

Duties & Responsibilities:

• Greet incoming customers immediately whenever possible
• Has thorough knowledge of food and beverage menu and make suggestions to customers
• Take orders and serve food and/or beverage to customers
• Cashiering duties including preparing checks and processing payment through POS system
• Ensuring cleanliness in dining area including but not limited to removing dishes from tables and taking them to the kitchen for cleaning, refilling sauces, and cleaning sauce containers as needed
• Set up tables in preparation for the next customer
• Will also be responsible for general housekeeping duties of the restrooms
• Stock service areas with supplies when needed
• Maintain personal health and sanitation standards
• Must be knowledgeable of all safety codes per BP's guidelines
• Ensure compliance with BP’s code of ethics, integrity and conduct

Minimum Qualifications:

• Preferred 1 year of food retail experience in a fast paced environment, specifically as a server
• Friendly attitude with excellent customer service skills
• Able to multitask and work in a team environment
• Must be able to work flexible schedules
• High School diploma preferred
• All candidates are subject to a background check and employment verification process

Physical demands:

• Ability to continuously stand or walk
• Ability to bend and lift frequently
• Ability to lift up to 10lbs frequently and 50lbs occasionally
• Ability to squat occasionally

Work environment:

• Work will be conducted in a kitchen and restaurant environment
• May encounter temperatures ranging from 32 degrees to 425 degrees around equipment
• May occasionally walk on slippery surfaces
• Noise level in the work environment is frequently loud

Benefits:

• Employee discount
• Flexible schedule
• Paid sick time
• Paid time off*

We’ve come a long way since we opened our first location in 2004. But our goal still remains the same: to bring an authentic Taiwanese dining experience to a wider audience. We’re always looking for people who share our passion for great food and good times. Expand your horizons and gain valuable skills as a part of one of the fastest growing companies in North America!