Server - Senior Living Community (Evenings & Weekends)

VIVA Retirement Communities; Carleton Place; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Vacation

Sick pay

Vaccination program

Job summary

VIVA Retirement Communities in Carleton Place, Ontario is seeking a Server to provide warm, efficient dining service to community members and guests. You will work as part of a team, handle food and beverage service, and help create a welcoming atmosphere with genuine hospitality.

Flexibility to work evenings, weekends, and holidays is required; health benefits and vacation are provided. Experience in a retirement community or fine dining, Smart Serve and Food Handler certificates are preferred,

Qualifications

• Experience in a dining-room setting serving food and taking orders.
• Strong customer orientation to older adults.
• Ability to communicate clearly with peers and subordinates.
• Smart Serve Certificate and Food Handler Certificate.
• Current and/or up to date police background check and vulnerable sector search.
• Ability to work as a team member, understanding the priorities of others.
• Able to bend, stretch, sit and stand for long periods.
• Able to lift a maximum of 50 lbs.
• Ability to work flexible hours and weekends.

Responsibilities

• Greet Community Members and guests at table.
• Respond to inquiries regarding menu.
• Take menu, beverage and bar orders from Community Members and guests and communicate orders to kitchen and/or bar.
• Organize and prioritize service per appropriate service sequence.
• Check food orders prior to serving to ensure that they are correct, properly presented, and special requests have been met.
• Serve food, coffee, water and other beverages; refills beverages as needed.
• Set tables in accordance with V!VA standards.
• Clear tables throughout the dining experience using proper methods for removing dishes, glassware and silverware.
• Gives personal attention, take personal responsibility and uses teamwork when providing Community Member and guest service.
• Respond to concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude.
• Listen, apologize with empathy, find solutions and follow through when resolving problem.
• Cooperate closely with other servers to meet and exceed service expectations.
• Participates in and attend in-service training and education programs as scheduled.

Skills

Customer service

Teamwork

Communication

Time management

Education

Smart Serve Certificate

Food Handler Certificate

Police background check / Vulnerable sector search

Job description

VIVA Retirement Communities in Carleton Place, Ontario is seeking a Server to provide warm, efficient dining service to community members and guests. You will work as part of a team, handle food and beverage service, and help create a welcoming atmosphere with genuine hospitality.

Flexibility to work evenings, weekends, and holidays is required; health benefits and vacation are provided. Experience in a retirement community or fine dining, Smart Serve and Food Handler certificates are preferred,