SERVER - IRD

Hard Rock Hotel & Casino Ottawa; Ottawa; On-site; CAD 30,000 - 50,000; Full time

Job summary

An exceptional venue in the heart of Ottawa is seeking a dedicated SERVER for its IRD role. This position offers the chance to deliver top-notch service in a vibrant environment filled with music and excitement. As part of a renowned establishment, you will be at the forefront of providing guests with a memorable experience, ensuring their needs are met with professionalism and care. If you thrive in a dynamic setting and enjoy making others feel special, this role is perfect for you. Join a forward-thinking company that values diversity and offers a supportive workplace culture.

Qualifications

• Minimum six months of related experience required.
• Ability to stand and sit for extended periods.

Responsibilities

• Provide prompt and courteous service to food and beverage guests.
• Deliver food and beverages to guest rooms and designated areas.
• Maintain cleanliness of work areas throughout the shift.

Skills

Customer Service

Food and Beverage Service

Communication Skills

Job description

Join to apply for the SERVER - IRD role at Hard Rock Hotel & Casino Ottawa

Posted Date 1 week ago (4/21/2025 9:42 AM)

Overview

As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.

Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.

Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!

Responsibilities

• Provide prompt, friendly, courteous service to all food and beverage guests.
• Deliver and serve food and beverages, amenities to guest’s rooms as well as designated areas within the hotel and casino.
• Monitor accuracy of the order and review the order with the guest to ensure guests received the proper order.
• Speak to guests and co-workers using clear, appropriate, and professional language.
• Monitor guest room corridors for obstructions, service, safety, and well-being of guests.
• Complete open and closing side duties during the shift.
• Maintain cleanliness of work areas throughout the shift, practicing clean as you go procedures.
• Notify management of maintenance repair issues.
• Complete any additional reasonable requests by management.

Qualifications

Minimum six (6) months of related experience required.

Physical Demands

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• The employee must frequently lift, push, pull, and/or move up to 50 pounds.

Working Conditions

• Duties and responsibilities are typically performed in a highly regulated and controlled environment, with occasional presence on the Casino Floor where environmental factors such as noise may be encountered.

Closing

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or participate in the assessment process, please advise Human Resources.

We thank all candidates for their interest; only those considered for an interview will be contacted.

Additional Details

Hard Rock International is an equal opportunity employer. We foster an inclusive workplace culture and are committed to providing employment accommodations as needed. Please contact Human Resources at [e-mail] for accommodations at any stage of the hiring process.

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Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Gambling Facilities and Casinos