Server/Host | Brentwood

Push Operations; Burnaby; On-site; CAD 25,000 - 26,000; Part time

Job summary

Hello Nori in Burnaby is seeking a part-time Server/Host to greet guests, communicate menu details, and ensure a smooth dining experience. You will join a team focused on delivering hospitality with care and a smile, helping create memorable moments that keep guests returning for more hand rolls.

The role requires 1-3 years of customer service, knowledge of Service It Right, and availability during evenings/weekends.

Qualifications

• 1-3 years of customer service experience
• Experience in a high-volume restaurant is an asset
• Passionate about great service and hospitality
• Valid Serving It Right certificate (BC)

Responsibilities

• Deliver exceptional service by anticipating guest needs and creating memorable experiences
• Demonstrate complete knowledge of menu items, restaurant policies, and service procedures
• Maintain a smooth service flow by taking orders, serving items, and setting and clearing tables
• Collaborate and communicate effectively with teammates and management
• Handle guest concerns quickly and efficiently, making sure every guest leaves happy

Skills

Customer service

High-volume restaurant

Hospitality mindset

Serving It Right

Job description

Hello Nori is a dynamic fast fine-dining Japanese establishment with a bold mission: to define the hand roll bar experience. Our journey began in February 2021, and since then, Hello Nori has swiftly emerged as Vancouver’s most beloved culinary gems. Fueled by the remarkable strides we’ve made on our journey, we have committed to introducing multiple new Hello Nori locations across Canada, spreading our unique concept even further. As we embark on this exciting expansion, we are actively seeking to expand our team with dedicatedand exceptional individuals like yourself, who share our passion for excellence. Join us at Hello Nori and be a part of a culinary revolution that is shaping Canada’s dining scene.

About the Job

Job Type: Part-time

Pay: $18.25/hourly + Gratuities

Job Overview:

As a Server/Host, you’re the heartbeat of Hello Nori. From the moment our guests walk through the door, you craft each moment with care, attention, and a genuine smile. You’re part of a team that works together to deliver a memorable dining experience that keeps our guests coming back for more – more meaningful connections, unique drinks, and of course, more of our perfect hand rolls.

Responsibilities

• Deliver exceptional service by anticipating guest needs and creating memorable experiences
• Demonstrate complete knowledge of menu items, restaurant policies, and service procedures
• Maintain a smooth service flow by taking orders, serving items, and setting and clearing tables
• Collaborate and communicate effectively with teammates and management
• Handle guest concerns quickly and efficiently, making sure every guest leaves happy

Requirements

• 1-3 years of customer service experience
• Experience in a high-volume restaurant is an asset
• Passionate about great service and hospitality
• Valid responsible liquor sales and service certificate - Serving It Right (BC)
• Availability to work during hours of operation, including evenings and weekends
• Must be legally able to work in Canada