SERVER - GRETA YYZ

GRETA Arcade Bar Street Food; Toronto; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Gratuity earnings

Exclusive discounts at GRETA/Hudsons

Referral Program

Growth opportunities

Goodlife Membership rate

Job summary

GRETA Arcade Bar Street Food in Toronto (YYZ) is seeking a vibrant Server to deliver warm, attentive service in a fast-paced environment with arcade entertainment. You will guide guests through our menu, upsell beverages, and partner with teammates to ensure smooth service and a safe, enjoyable experience.

Roles include taking orders, handling POS transactions, restocking, and supporting shift transitions while maintaining a high energy, guest-centric atmosphere.

Qualifications

• 1–3 years of hands-on serving experience preferred.
• Energetic, dependable presence enhancing guest interactions.
• Comfortable initiating conversations with guests with warmth and confidence.
• Strong time management with multitasking in fast-paced settings.
• Stay organized and support co-workers during busy periods.
• Excellent communication and active listening with guests and team.
• Adapt quickly to guest needs and operational demands.
• Able to handle lifting up to 25 pounds and stand for extended periods.
• Confident upselling food and beverages to boost sales.
• Basic food safety knowledge or willingness to be trained.
• Must be 19+ and hold SmartServe certification or willing to obtain.

Responsibilities

• Create exceptional guest experiences through friendly, attentive service.
• Accurately take orders and enter into the POS.
• Follow steps of service per GRETA standards.
• Educate guests on drink options and recommend beverages.
• Provide basic guidance on arcade game operation for guest enjoyment.
• Share origins and flavors of authentic international street food.
• Maintain cash handling accuracy in POS transactions.
• Assist with opening/closing duties, restocking, cleaning, and setup.
• Keep service areas clean and restocked; communicate inventory needs.
• Collaborate with teammates to ensure smooth service transitions.
• Follow company policies and standards of conduct.
• Check IDs when required and monitor alcohol service for compliance.

Skills

Guest interaction

Upselling

Time management

Team player

Communication

Adaptability

Safety awareness

Cash handling

Physical stamina

Reliability

Tools

POS system

Job description

Position Overview

As a Server at GRETA, you’re a key part of creating the energy that guests come for. You’ll deliver warm, attentive service while guiding guests through our food, drink, and arcade offerings making every visit feel fun, seamless, and memorable. Beyond service, you'll contribute to a clean and organized environment, assist with restocking and shift transitions, and support your team during busy rushes.

Location

YYZ

Position Type

Part‑time or Full‑time

This role is perfect for someone who loves interacting with people, thrives in a fast‑paced environment, knows how to balance great service with great vibes, and has a proactive attitude toward guest satisfaction and safety. You’ll work closely with a supportive team to keep service running smoothly, even during the busiest shifts.

Skills And Qualifications

• Possess 1-3 years of hands‑on experience serving in a restaurant environment is preferred.
• Brings an energetic, dependable, and authentic presence that enhances both team morale and guest interactions.
• Comfortably initiate conversations and interactions with guests, exuding warmth and confidence in every interaction.
• Strong time management skills with the ability to multitask while maintaining efficiency and attention to detail.
• Stay organized in fast‑paced settings while actively contributing as a team player.
• Exhibit excellent communication abilities, whether conveying information effectively or actively listening and responding to team members and guests.
• Adapt quickly to changing guest needs, shift priorities, and operational demands.
• Handle physical demands including lifting and reaching, regularly lifting objects up to 25 pounds such as full serving trays, bending to serve food, and reaching.
• Confidently upsell food and beverage options to enhance guest satisfaction and maximize sales.
• Basic knowledge of food safety and sanitation practices, or willingness to be trained.
• Team oriented mindset with a willingness to support co‑workers during busy periods.
• Must be 19+ years of age.
• Must possess valid SmartServe certification or be willing to obtain prior to first shift.

Duties & Responsibilities

• Create exceptional guest experiences through friendly, attentive, and efficient service
• Accurately take food and beverage orders and enter them into the POS
• Follow all steps of service in accordance with GRETA standards
• Educate guests about our diverse drink selection, assisting them in choosing the perfect beverage to complement their experience.
• Provide basic guidance on arcade game operation and recommend popular choices to enhance guest enjoyment.
• Share the origins and flavours of our authentic international street food options, adding depth to the dining experience.
• Maintain a high level of accuracy and honesty in cash handling and POS transactions
• Assist with opening and closing duties, including restocking, cleaning, and setup
• Maintain cleanliness of service areas, including tables, stations, and restrooms as needed.
• Restock supplies and communicate inventory needs to ensure service efficiency
• Communicate clearly and collaborate with all team members to support smooth service transitions
• Follow all company policies, procedures and standards of conduct
• Check guest ID when required and monitor guest behaviour to ensure safe alcohol consumption and compliance with AGCO and SmartServe standards.

Availability Requirements

This role requires flexibility to work evenings, weekends, and holidays. Typical shifts range between 4–8 hours and may extend into late night hours.

Compensation, Perks & Benefits

• $17.60 per hour
• Gratuity earnings each shift
• Exclusive industry‑leading discounts accessible at all GRETA and Hudsons Canada’s Pub locations, ensuring your perks extend beyond the workplace
• Referral Program
• Opportunities to grow into leadership roles available for high performers
• Goodlife Membership Corporate Rate

WHY YOU’LL LOVE SERVING AT GRETA

• A high‑energy, social environment where shifts fly by
• A team‑first culture that supports each other during busy rushes
• Opportunities to build strong service and hospitality skills
• Competitive staff perks

We thank all candidates for applying. Only those selected for an interview will be contacted. This job posting is for a current, open role. We may use technology, including AI, to help review applications as part of our hiring process. These tools support our team but do not replace human review or decision‑making.

***All new team members are subject to a 90-day probation period.***