GUEST SERVICES

GRETA Arcade Bar Street Food; Vancouver; On-site; CAD 21,000 - 29,000; Part time

Benefits offered by this job

Gratuity earnings per shift

Exclusive discounts at GRETA & Hudsons

Referral Program

Opportunity for leadership growth

Job summary

GRETA Arcade Bar Street Food in Vancouver is seeking a part-time Guest Services team member to be the welcoming face of the venue. You will help guests feel at ease from arrival, handle coat check, process merchandise payments, and manage cash with care.

Responsibilities include verifying IDs for age, managing reservations, and coordinating with arcade staff to ensure a seamless guest experience. Prior hospitality experience is a plus; growth into leadership is available for high performers.

Qualifications

• Excellent interpersonal skills with a friendly demeanor.
• Ability to multitask and stay organized in a fast-paced environment.
• Strong verbal and written communication abilities.
• Attention to detail in guest interactions and transactions.
• Comfortable handling cash and balancing cash floats.
• Familiarity with reservation systems and guest lists is a plus.
• Experience in customer service or hospitality is advantageous.

Responsibilities

• Greet and welcome guests warmly, making them feel valued.
• Provide preloaded game cards and process merchandise payments.
• Verify IDs for legal drinking age and manage coat check operations.
• Maintain an organized coat check area and station.
• Collaborate with management and arcade staff to ensure a seamless experience.
• Understand and manage reservations and guest lists effectively.
• Keep cash floats balanced and maintain a clean workstation.
• Bid guests a pleasant farewell as they depart.

Skills

Interpersonal skills

Multitasking

Communication

Attention to detail

Cash handling

Reservations

Customer service

Job description

Position Overview

Join our team as a Guest Services and become the welcoming face of GRETA. Your role is crucial in ensuring that every guest feels comfortable from the moment they arrive. From greeting guests to managing coat-check, cash floats, the merch counter and more, you'll play a key part in creating unforgettable experiences.

Position Type

Part Time

Position Overview

Join our team as a Guest Services and become the welcoming face of GRETA. Your role is crucial in ensuring that every guest feels comfortable from the moment they arrive. From greeting guests to managing coat-check, cash floats, the merch counter and more, you'll play a key part in creating unforgettable experiences.

Skills And Qualifications

• Excellent interpersonal skills, with a genuine and friendly demeanor
• Ability to multitask and stay organized in a fast-paced environment
• Strong communication skills, both verbal and written
• Attention to detail, ensuring accuracy in guest interactions and transactions
• Comfortable working with cash and maintaining balanced cash floats
• Familiarity with reservation systems and guest lists is an asset
• Prior experience in customer service or hospitality is advantageous

Duties & Responsibilities

• Greet and welcome guests warmly, ensuring they feel valued and comfortable
• Provide preloaded game cards and process payments for merchandise purchases
• Verify IDs for legal drinking age and manage coat check operations
• Maintain an organized and presentable coat check area for guests
• Collaborate with management and arcade staff to ensure a seamless guest experience
• Understand and manage reservations and guest lists effectively
• Keep cash floats balanced and maintain a clean work station
• Bid guests a pleasant farewell as they depart

Compensation, Perks & Benefits

• $17.85 per hour
• Gratuity earnings each shift
• Exclusive industry-leading discounts accessible at all GRETA and Hudsons Canada’s Pub locations, ensuring your perks extend beyond the workplace
• Referral Program
• Opportunities to grow into leadership roles available for high performers
• We thank all candidates for applying. Only those selected for an interview will be contacted.