Server Floor Supervisor

CHICKEN CHEF KILLARNEY; Winnipeg; On-site; CAD 40,000 - 60,000; Full time

Job summary

Chicken Chef Killarney in Winnipeg is seeking a Server Floor Supervisor to lead front-of-house operations, ensure exemplary guest service, and mentor team members to deliver memorable experiences.

You will oversee service flow, train staff on tableside service, manage guest concerns, and collaborate with kitchen and management to uphold our standards.

Qualifications

• 2+ years Leadership experience in a full-service restaurant or bar.
• Proven leadership skills: ability to motivate and develop the team.
• Energetic and positive attitude.
• Strong patience and communication skills.
• Drive for continuous improvement.
• Committed to inclusion and diversity.

Responsibilities

• Truly orchestrate a memorable experience for guests, anticipating needs and going the extra mile.
• Assist with guest orders, answer menu inquiries, run food, and support teammates.
• Handle guest concerns with management support to ensure satisfaction.
• Maintain a clean and organized restaurant.

Skills

Leadership

Communication

Teamwork

Customer service

Job description

Job Title: Server Floor Supervisor

Industry: Hospitality

Address : 1620 Kenaston Blvd, Winnipeg, MB, R3P 0Y4

Country: Canada

Our people are the heart and soul of our business, and we are on the hunt for positive, hospitality driven, team-oriented people to become a part of our service team. With many different key responsibilities a Server may have, this role is crucial in creating an outstanding experience for each and every guest that ensures they leave happier than when they came in, while helping to instill and uphold a strong sense of teamwork amongst co-workers.

Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way.

Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail.

Key Responsibilities

• Truly orchestrate a memorable experience for your guests, accommodating and anticipating needs at every turn while going the extra mile
• Exhibit serving essentials such as helping to create guests orders, answering menu inquiries, running food, and supporting those around you
• Graciously handle guest concerns with the support of the management team, ensuring that every guest ultimately leaves happy
• Helping to maintain a clean and organized restaurant

Key Requirements

• 2+ years Leadership experience in a full-service restaurant or bar
• Proven leadership skills: desire to develop and motivate the people around you to always be their best
• Energetic and positive
• Strong patience and communication skills
• Drive for continuous improvement
• Committed to being inclusive and embracing diversity
• Experience in leadership development an asset

Opportunities

• Strong ability to lead conversation in any setting
• Confident in connecting with people in an outgoing, positive and upbeat manner
• Team oriented

Opportunities

With our company, you will have the chance to:

• Gain valuable experience in time management and communication
• Expand your network with new connections
• Advance your people skills
• Grow your career in our rapidly expanding company
• Learn about opportunities for taking part in new restaurant opens across Canada and the USA