Front of House - Lounge Server

Northland Properties; Edmonton; On-site; CAD 25,000 - 30,000; Full time

Job summary

Northland Properties invites passionate, hospitality-minded individuals to join our service team. As a server, you will create memorable experiences for guests by anticipating needs, guiding orders, and delivering dishes with care in our Canadian and USA outlets.

You will thrive in a fast-paced, team-oriented environment, bring positive energy, and help uphold exceptional standards of service across our growing restaurant family.

Qualifications

• Previous serving experience in a full-service restaurant is an asset.
• Strong interpersonal and communication skills.
• Ability to maintain a positive and guest-focused attitude.
• Team player who helps others and supports a collaborative environment.

Responsibilities

• Truly orchestrate a memorable experience for guests while anticipating their needs.
• Assist with taking orders, answering menu questions, delivering food, and supporting teammates.
• Handle guest concerns graciously with management support to ensure satisfaction.
• Maintain a clean and organized dining area.

Skills

Lead conversation

People connection

Team oriented

Energetic and positive

Experience in serving role

Food & beverage enthusiasm

Job description

Our people are the heart and soul of our business, and we are on the hunt for positive, hospitality driven, team-oriented people to become a part of our service team. With many different key responsibilities a Server may have, this role is crucial in creating an outstanding experience for each and every guest that ensures they leave happier than when they came in, while helping to instill and uphold a strong sense of teamwork amongst co-workers.

Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way.

Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail.

Key Responsibilities

• Truly orchestrate a memorable experience for your guests, accommodating and anticipating needs at every turn while going the extra mile
• Exhibit serving essentials such as helping to create guests orders, answering menu inquiries, running food, and supporting those around you
• Graciously handle guest concerns with the support of the management team, ensuring that every guest ultimately leaves happy
• Helping to maintain a clean and organized restaurant

Key Requirements

• Strong ability to lead conversation in any setting
• Confident in connecting with people in an outgoing, positive and upbeat manner
• Team oriented
• Energetic and positive
• Comfortable sharing positive experiences about food and drink
• Experience in a serving role at a full-service restaurant considered an asset

Opportunities

• With our company, you will have the chance to:
• Gain valuable experience in time management and communication
• Expand your network with new connections
• Advance your people skills
• Grow your career in our rapidly expanding company
• Learn about opportunities for taking part in new restaurant opens across Canada and the USA