Front of House - Server

Denny’s, Inc.; Cranbrook; Hybrid; CAD 32,000 - 42,000; Full time

Job summary

Denny's, Inc. in Cranbrook, Alberta is seeking positive, hospitality-driven servers to join our service team. You will help create memorable experiences for guests, anticipate needs, and contribute to a high-energy, teamwork-focused dining environment.

This role offers opportunities for personal growth, networking with diverse teams, and potential involvement in new restaurant openings across Canada and the USA. Previous serving experience at a full-service restaurant is welcomed.

Qualifications

• Excellent guest service and communication skills.
• Ability to work in a fast-paced, team environment.
• Experience in a full-service restaurant is preferred.
• Energetic, positive attitude essential.

Responsibilities

• Create memorable guest experiences by anticipating needs and going the extra mile.
• Assist with taking orders, answering menu questions, running food, and supporting teammates.
• Graciously handle guest concerns with management support to ensure guest satisfaction.
• Maintain a clean, organized restaurant environment.

Skills

Lead conversation

Outgoing communication

Team oriented

Energetic and positive

Food and drink enthusiasm

Serving experience asset

Job description

Our people are the heart and soul of our business, and we are on the hunt for positive, hospitality driven, team-oriented people to become a part of our service team. With many different key responsibilities a Server may have, this role is crucial in creating an outstanding experience for each and every guest that ensures they leave happier than when they came in, while helping to instill and uphold a strong sense of teamwork amongst co-workers.

Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way.

Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail.

Key Responsibilities

• Truly orchestrate a memorable experience for your guests, accommodating and anticipating needs at every turn while going the extra mile
• Exhibit serving essentials such as helping to create guests orders, answering menu inquiries, running food, and supporting those around you
• Graciously handle guest concerns with the support of the management team, ensuring that every guest ultimately leaves happy
• Helping to maintain a clean and organized restaurant

Key Requirements

• Strong ability to lead conversation in any setting
• Confident in connecting with people in an outgoing, positive and upbeat manner
• Team oriented
• Energetic and positive
• Comfortable sharing positive experiences about food and drink
• Experience in a serving role at a full-service restaurant considered an asset

Opportunities

• With our company, you will have the chance to:
• Gain valuable experience in time management and communication
• Expand your network with new connections
• Advance your people skills
• Grow your career in our rapidly expanding company
• Learn about opportunities for taking part in new restaurant opens across Canada and the USA