Server at Fresh on Crawford

Fresh Kitchen + Juice Bar; Toronto; On-site; CAD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Paid breaks

Free meals

Health plan

Employee discounts

Growth opportunities

Casual environment

Flexible hours

Job summary

Fresh Restaurants is seeking a friendly and energetic Server to join our Front of House team at Fresh on Crawford in Toronto. You will take and serve orders with accuracy, train on our menu, and promote Fresh initiatives while delivering outstanding guest experiences in a fast-paced setting.

Ideal candidates are personable, capable of working under pressure, and able to handle cash transactions with a strong knowledge of the menu.

Qualifications

• Open and flexible availability, including evenings and weekends
• Pleasant, outgoing and upbeat personality
• Comfortable working with urgency during busy periods and handling cash
• Must have a Smart Serve certification
• Experience working at a cafe, restaurant, or fast-food chain

Responsibilities

• Works with FOH team to maintain an inspection-ready restaurant
• Completes a quality check before serving each dish and drink
• Enters orders into the POS system accurately
• Communicates with BOH about orders, allergies, etc.
• Prevents shortages by restocking work stations
• Provides table side service and customer satisfaction
• Increases revenue by suggesting specials and using product knowledge
• Ensures a smooth service by being resourceful when problems arise
• Memorizes menu items and ingredients for accuracy
• Communicates openly with management about workflow concerns

Skills

Customer service

Cash handling

Communication

Physical stamina

Smart Serve

Team player

Flexible availability

Job description

Location

Fresh on Crawford (894 Queen Street West, Toronto, ON M6J 1G3)

Position Overview

Fresh recognizes that our Front of House staff are an integral part of our team. Reporting to the General Manager, a Server is responsible for increasing customer satisfaction by placing and serving orders accurately in our busy restaurants. A Server must have exceptional menu knowledge and understand how to navigate ordering rules to meet the needs of our guests. This can include promoting marketing initiatives and educating our guests on the Fresh App or on what makes our menu unique. The ideal candidate would be an energetic, personable, team player who can communicate clearly while working in a fast-paced environment with great attention to detail and problem-solving skills.

We operate 7 days a week between the hours of 10:00 AM - 12:00 AM, there is flexibility within the schedules, but all staff must be available to work weekends. All shifts are about 3-8 hours.

What Are We Looking For?

• Open and flexible availability, including evenings and weekends
• Able to complete physically demanding tasks - standing for long periods, lifting 50lbs, bending and reaching, etc.
• Pleasant, outgoing and has a general upbeat personality to welcome and assist guests
• Comfortable working with urgency during busy periods and handling cash
• Must have a Smart Serve certification
• Experience working at a cafe, restaurant, or fast-food chain

What’s In It For You?

Fresh Restaurants values resilience, accountability, and inclusivity. Our culture of trust allows our employees to find satisfaction in working hard as a fun, diverse team. With ample room to grow, other employees in the Server position have moved into other roles such as FOH Team Lead. Employees are motivated by the positive brand and continuous career growth. We offer:

• Increased Compensation - Paid Breaks and tips on top of minimum wage
• Free Meals - Free food item and drink item while on shift
• Employee Health Plan - Available after 1 month, includes coverage for vision, dental, massage, mental health resources, employee assistance program and more
• Discounts - When not working enjoy 50% off at all Fresh locations, 20% off at participating Recipe brands and other exclusive retail discounts
• Growth & Learning Opportunities - Consistent training on topics of diversity & inclusion and continuous career development into positions of leadership
• Casual & Inclusive Environment - Warm, friendly and welcoming workplace for everyone to be their authentic self
• Flexible Hours - No more late nights or early brunch shifts!

Summary of Responsibilities

• Works with the FOH team to maintain an inspection-ready restaurant, including the host stand, retail shelves, dining, and storage areas at all times
• Completes a quality check before serving each dish and drink
• Enters orders into our POS system accurately with correct notes
• Communicates with BOH about orders regarding chit times, allergies, etc.
• Prevents shortages by restocking work stations with packaging products, etc.
• Provides table side services and customer satisfaction by assisting guests quickly and professionally
• Increases revenue by suggesting specials and using product knowledge
• Ensures a smooth service by being resourceful when problems arise
• Memorizes menu items and ingredients to ensure consistency and accuracy
• Communicates openly with management about concerns regarding workflow and escalations

About Fresh

Since our launch almost 30 years ago, we’ve made it our mission to prove that a plant-powered diet can be satisfying, energizing, and undeniably delicious. Everyday, our talented and dedicated staff share their passion and positive energy with our community to bring the quality you know and love to our plates.

Equal Opportunity Employer

Fresh strives to further challenge and disrupt the status quo to become a champion of diversity, inclusion, equity, and anti-oppression. We are committed to maximizing the diversity of our organization through inclusive and barrier-free recruitment and work environments. We welcome applicants of all backgrounds and encourage applications from individuals who identify as Indigenous, Black, persons of color, persons with disabilities, and persons of any sexual orientation or gender identity. We are pleased to provide accommodations at any point to ensure you have access to a fair and equitable application process. Any information received relating to accommodation will be kept confidential.