Server Assistant - The Guild

OLIVER & BONACINI; Calgary; On-site; CAD 35,000 - 45,000; Full time

Job summary

An established industry player in the hospitality sector is seeking dedicated Server Assistants to join their vibrant team. This role involves supporting Servers by maintaining cleanliness and organization while ensuring the highest food quality and presentation standards. You'll thrive in a fast-paced environment, where your attention to detail and ability to prioritize tasks will shine. With a commitment to employee development and a supportive work culture, this opportunity promises a fulfilling career path in a dynamic dining setting. If you're passionate about delivering exceptional service and creating memorable experiences, this position is perfect for you.

Benefits

Competitive Wages

Gratuity Sharing

Discounted gym membership

Employee Assistance Program

50% Dining Discount

Employee Referral Program

Training and development opportunities

Health, Dental and Vision benefits

Enhanced Mental Health Coverage

Qualifications

• High attention to detail and ability to remain calm in fast-paced environments.
• Strong organizational skills and product knowledge are essential.

Responsibilities

• Assist Servers by ensuring tables are clean and properly set.
• Monitor food quality and presentation to meet standards.
• Communicate effectively with team members to enhance guest experience.

Skills

Attention to detail

Calm under pressure

Organizational skills

Ability to take direction

Product knowledge

Professional urgency

Job description

Located in the historic Hudson’s Bay building in downtown Calgary, The Guild is open for all-day dining, drinks and private events. Spanning two floors and featuring one of Calgary’s largest patios, The Guild is a nod to the guildhalls of the past, which served as meeting places for artists and merchants.

*Full-time and part-time positions available*

What's in it for you?

• Competitive Wages
• Gratuity Sharing
• Discounted gym membership and Employee Assistance Program
• 50% Dining Discount for all O&B locations
• Employee Referral Program
• Training and development opportunities
• Access to Health, Dental and Vision benefits with Enhanced Mental Health Coverage

Job Description

Under the direction of the Front of House Management Team, Server Assistants provide support to Servers by inspecting all tables for the proper mise en place, cleanliness and completeness. They practice a high level of floor awareness and have exceptional knowledge of all food and beverage items. Server Assistants help with food running as well as monitor food quality to ensure O&B presentation standards.

The Day to Day:

• Answer questions about food, beverages, wine and other restaurant functions and services when necessary
• Assist with food running, ensuring that plates arrive to the proper guest (no auctioning off)
• Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
• Communicate with Servers and Hosts to maximize seating
• Practice a high level of floor awareness and clear/clean as required
• Ensure that condiments are pre-portioned and the fridges are stocked with milk, cream, butter, etc.
• Monitor food quality and presentation standards
• Follow all food safety standards and systems
• Empty garbage, change linen bags and dispose of garbage and recycling
• Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience
• Other duties as assigned or required

Qualifications

• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills
• Ability to take direction and prioritize
• High level of product knowledge
• Ability to maintain a level of professional urgency and momentum

Additional Information

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.