Server Assistant - The Guild

Oliver & Bonacini Hospitality; Calgary; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player in the hospitality sector is seeking dedicated Server Assistants to join their vibrant team. This role is crucial in ensuring an exceptional dining experience, where attention to detail and strong communication skills are paramount. You will assist in food running, maintain cleanliness, and monitor food quality to meet high presentation standards. This opportunity offers both full-time and part-time positions, with competitive wages and a range of employee benefits. If you thrive in a fast-paced environment and are passionate about delivering outstanding service, this position is perfect for you.

Benefits

Competitive Wages

Gratuity Sharing

Discounted Gym Membership

Employee Assistance Program

50% Dining Discount

Employee Referral Program

Training and Development Opportunities

Health, Dental and Vision Benefits

Enhanced Mental Health Coverage

Qualifications

• Full-time & part-time availability required.
• Pro Serve Certification is mandatory for this role.

Responsibilities

• Provide support to Servers by ensuring tables are clean and well-prepared.
• Assist with food running and monitor food quality and presentation.
• Communicate with team members to maximize seating efficiency.

Skills

Attention to Detail

Organizational Skills

Oral Communication Skills

Ability to Work Under Pressure

Product Knowledge

Education

Pro Serve Certification

Job description

Company Description

Located in the historic Hudson’s Bay building in downtown Calgary, The Guild is open for all-day dining, drinks and private events. Spanning two floors and featuring one of Calgary’s largest patios, The Guild is a nod to the guildhalls of the past, which served as meeting places for artists and merchants.

*Full-time and part-time positions available*

What's in it for you?

• Competitive Wages
• Gratuity Sharing
• Discounted gym membership and Employee Assistance Program
• 50% Dining Discount for all O&B locations
• Employee Referral Program
• Training and development opportunities
• Access to Health, Dental and Vision benefits with Enhanced Mental Health Coverage

Job Description

Under the direction of the Front of House Management Team, Server Assistants provide support to Servers by inspecting all tables for the proper mise en place, cleanliness and completeness. They practice a high level of floor awareness and have exceptional knowledge of all food and beverage items. Server Assistants help with food running as well as monitor food quality to ensure O&B presentation standards.

The Day to Day:

• Answer questions about food, beverages, wine and other restaurant functions and services when necessary
• Assist with food running, ensuring that plates arrive to the proper guest (no auctioning off)
• Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
• Communicate with Servers and Hosts to maximize seating
• Practice a high level of floor awareness and clear/clean as required
• Ensure that condiments are pre-portioned and the fridges are stocked with milk, cream, butter etc.
• Monitor food quality and presentation standards
• Follow all food safety standards and systems
• Empty garbage, change linen bags and dispose of garbage and recycling
• Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience
• Other duties as assigned or required

Qualifications

• Full-time & part-time availability
• Pro Serve Certification a requirement
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills
• Ability to take direction and prioritize
• Strong oral communication skills
• High level of product knowledge
• Ability to maintain a level of professional urgency and momentum

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.

** We thank all applicants for their interest in Oliver & Bonacini Hospitality; however, only suitable candidates will be contacted to continue the application process. **